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Independent record stores connect with customers via social media
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How Small Businesses Are Using Social Media [Infographic]
February 6, 2012 - 3:48 pm
Posted in Business Trends | No Comments
It’s undeniable that small businesses today benefit greatly from the use of social media sites. Whether for promoting their enterprise, reaching out to clients and responding to queries from customers, regular networking efforts on social media indeed has its rewards.
A big chunk of entrepreneurs using Facebook, Twitter and so on belong to the small business [...]
Matt Trifiro of Desk.com: Meeting Customer Service Expectations in a Social World
February 3, 2012 - 12:49 pm
Posted in Business Trends | No Comments
The Rolling Stones proudly sang, “Time is on my side, yes it is.” These days, time seems to be an adversary that everyone is fighting, especially when it comes to social media and small business. Unlike large corporations, small businesses do not have the ability to hire teams of individuals to monitor and respond to [...]
Join us in Atlanta for “Getting Down to Social Business”
January 28, 2012 - 12:52 am
Posted in Business Trends | 1 Comment
Join me, Anita Campbell, and an impressive list of the CRM industry’s leading experts and solution providers a free 1-day information packed seminar on February 3, 2012 , in Atlanta, Georgia!
The day will focus on the need for companies to transition their approach to “social” away from a narrow, reactionary set of disconnected activities … [...]
BrandMyMail, A New Way To Integrate Social Media & Email
January 25, 2012 - 12:54 am
Posted in Business Trends | 5 Comments
If you’re looking to take your email and social media activity one step further, you’ll want to check out a new startup called BrandMyMail.com which helps small- and medium-sized businesses integrate their social media presence into the emails they’re sending out to customers.
Intrigued? I was.
BrandMyMail is a new startup that helps business owners ramp up their [...]
Cory Hartlen of Radian6: We Listen to Social Media
January 20, 2012 - 12:49 pm
Posted in Business Trends | No Comments
Can you hear me? Can you hear me now? Are you even listening? In today’s technological age, there’s a lot of “noise.” Becoming an effective listener is a skill that needs to be honed and actually being an effective listener is a skill that can be capitalized on in business, especially when it comes to [...]
Is Social Media the New Small Business PR?
January 18, 2012 - 12:57 am
Posted in Business Trends | 4 Comments
We hear a lot these days about the importance of social media in small business success. But how can social media be used most effectively in your small business? We look at the answer to that question and much more in this Small Business Trends roundup. Enjoy!
Social Media
Social media: the new PR? Well, maybe. But [...]
5 Ways to Get Your Customers to Create Content For You
January 16, 2012 - 12:50 pm
Posted in Marketing Tips | No Comments
5 Ways to Get Your Customers to Create Content For You
This content from: Duct Tape Marketing
You’ve heard enough about the need to produce content that I’m guessing you’re probably blogging away and curating, aggregating and filtering all manner of content. But there’s one type of content that you may not be focused on and I [...]
Users Not Customers Will Wake You Up to the Future of Doing Business
January 15, 2012 - 12:48 pm
Posted in Business Trends | 1 Comment
I really thought I was a rebel back in the 80s when I had blue streaks in my hair or in the 90s when I told a boardroom full of conservative main line executives that it was a dog-eat-dog market and we were wearing pork-chop underwear. So when I started reading my review copy of [...]
5 Questions and 5 Reasons Your Customers Want the Answers
January 6, 2012 - 12:51 am
Posted in Business Trends | 2 Comments
Where are you online?
What’s your domain name and what are your keywords? If you don’t choose keywords relevant to your product or service, then your people (your customers and prospects) can’t find you.
It’s all about the keywords. When people search for your subject, the way they discover you is by the words that are in [...]
How to Sell Anything Using Social Media
January 5, 2012 - 12:50 pm
Posted in Marketing Tips | No Comments
How to Sell Anything Using Social Media
This content from: Duct Tape Marketing
One of my predictions for 2012 is that more people will come to understand that you can indeed do business using social networks and, frankly, I’m already seeing it.
There are couple reasons this.
First off, people are getting more comfortable with social media [...]
