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Personal technology: Why hotels should avoid social media
| I’m frankly amazed that companies measure their footprint on social media quantitatively rather than qualitatively: in other words, they count the… |
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How Small Businesses Are Using Social Media [Infographic]
February 6, 2012 - 3:48 pm
Posted in Business Trends | No Comments
It’s undeniable that small businesses today benefit greatly from the use of social media sites. Whether for promoting their enterprise, reaching out to clients and responding to queries from customers, regular networking efforts on social media indeed has its rewards.
A big chunk of entrepreneurs using Facebook, Twitter and so on belong to the small business [...]
Matt Trifiro of Desk.com: Meeting Customer Service Expectations in a Social World
February 3, 2012 - 12:49 pm
Posted in Business Trends | No Comments
The Rolling Stones proudly sang, “Time is on my side, yes it is.” These days, time seems to be an adversary that everyone is fighting, especially when it comes to social media and small business. Unlike large corporations, small businesses do not have the ability to hire teams of individuals to monitor and respond to [...]
7 Gmail Tips Every SMB Should Know
February 2, 2012 - 12:53 am
Posted in Business Trends | 4 Comments
So many of us in the small business community rely on Gmail as our default email provider, and with good reason! We use Google because it comes at a price point we love (often free) and it integrates with other applications that we use on a daily basis – like our calendar and To Do [...]
Join us in Atlanta for “Getting Down to Social Business”
January 28, 2012 - 12:52 am
Posted in Business Trends | 1 Comment
Join me, Anita Campbell, and an impressive list of the CRM industry’s leading experts and solution providers a free 1-day information packed seminar on February 3, 2012 , in Atlanta, Georgia!
The day will focus on the need for companies to transition their approach to “social” away from a narrow, reactionary set of disconnected activities … [...]
If Your Product is Really Good, It Should Sell Itself
January 28, 2012 - 12:51 am
Posted in Business Trends | No Comments
How true is this? In response to an article on how to promote your business without being pushy, David Morgan threw the statement, “If your product or service is really good, it should sell itself” out there. So is it true?
If your product or service is really good, will it sell itself? And if so, [...]
5 Habits Small Businesses Should Adopt in 2012
January 25, 2012 - 12:49 pm
Posted in Business Trends | 1 Comment
As the New Year begins, a lot of us are hoping to do better in our business than last year. And if last year did not meet our expectations, we are looking to improve things. Here are a few thoughts that have emerged as I battle to grow my business:
Get a Higher Goal
We all know [...]
BrandMyMail, A New Way To Integrate Social Media & Email
January 25, 2012 - 12:54 am
Posted in Business Trends | 5 Comments
If you’re looking to take your email and social media activity one step further, you’ll want to check out a new startup called BrandMyMail.com which helps small- and medium-sized businesses integrate their social media presence into the emails they’re sending out to customers.
Intrigued? I was.
BrandMyMail is a new startup that helps business owners ramp up their [...]
Cory Hartlen of Radian6: We Listen to Social Media
January 20, 2012 - 12:49 pm
Posted in Business Trends | No Comments
Can you hear me? Can you hear me now? Are you even listening? In today’s technological age, there’s a lot of “noise.” Becoming an effective listener is a skill that needs to be honed and actually being an effective listener is a skill that can be capitalized on in business, especially when it comes to [...]
Is Social Media the New Small Business PR?
January 18, 2012 - 12:57 am
Posted in Business Trends | 4 Comments
We hear a lot these days about the importance of social media in small business success. But how can social media be used most effectively in your small business? We look at the answer to that question and much more in this Small Business Trends roundup. Enjoy!
Social Media
Social media: the new PR? Well, maybe. But [...]
11 Red Flags Startups Should Avoid When Hiring
January 10, 2012 - 12:49 pm
Posted in Business Trends | No Comments
Getting to a point where it’s time to hire employees is a huge milestone for startups. But there are lots of things to consider when looking to hire someone to join your startup team, including whether or not that person’s goals are in line with the company goals and how good a fit the candidate [...]
