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The other I posed this somewhat trick laden question on Twitter – “Is making something easier to understand dumming it down or smartening it up?” The answers I got were mixed. Some obviously saw that I was suggesting it’s actually harder to make some easy to understand. Others clearly felt that it somewhat of a disservice to try to make things that were complicated seem simple.
That, in a nutshell, is why simple is so hard. As any regular Twitter user will tell you, you have to work sometimes to get your point across in 140 characters, but the real demon is that we feel the need to make things sound more important than they are or to demonstrate in verbose ways how much, in fact, we know about something that others don’t. I can’t tell you how many times the editor of my book suggested that I needed to utilize use simpler language.
The problem with simple is that it actually takes more work. I often quote Mark Twain here – “I have made this letter longer than usual, only because I have not had time to make it shorter . . .”
The most successful companies I know have been able to boil down what they do, what they stand for, what they are trying to do, how they are unique, or the innovation that will rock your world into one succinct and memorable phrase, and that’s the magic. Earnest Hemingway is considered by many to be one of the greatest American writers of all time. It is widely known that one his most famous traits was the use of short sentences. I’ll defer to Copyblogger’s Ernest Hemingway’s Top 5 Tips for Writing Well to act as a resource for this idea.
When I was creating the Duct Tape Marketing system for my small business clients I started off with something that was far more dense than the 7 simple steps that exist today. The paring down was all done by my clients that wanted something simple and doable. That lesson is a central filter for everything I do, but it’s still a challenge.
Open your business up and ask yourself how you could land on one easy to understand and communicate thing that you stand for. One simple, single purpose for doing what you do. One audacious innovation that takes people’s breath away. Don’t complicate it, no matter how trivial it feels. Turn to a 6 year old and ask them what you do and pay close attention to the answer because it’s probably not draped in the mask of importance that we so seem to cling to. Simple has far more value than complex, try it on and see how it feels.
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July 29, 2010 - 1:55 pm
Is making something easier to understand dumming it down or smartening it up? http://tinyurl.com/2u2t289
July 29, 2010 - 2:23 pm
Simplicity, clarity and focus – the heart of every good communication.
July 29, 2010 - 2:45 pm
Yes I agree, the flip side of that is when you read something wonderfully dense in concept but put in such an easy to understand manner it's like listening to music.
July 29, 2010 - 3:21 pm
John, I think you hit on the basic difference between a “page-turner” and a book that you have to grind-it-out. Although I also hate the short sentence, stacatto approach, the long, verbose, big-word approach always complicates the understanding of a book or article. Having to read a paragraph 2-3 times to get an understanding of the concept is not good writing.
July 29, 2010 - 3:29 pm
You have to capture imagination before they will ever hear your game changing symbiotic relational integration features.
July 29, 2010 - 4:19 pm
Hollywood pitchers have always relied on that approach – The movie Speed was pitched as Die Hard on a Bus
July 29, 2010 - 5:05 pm
I'm working at a crowdsourcing company, and I'd say that explaining our business model in simple terms is one of the hardest things to do. I often found that to explain one concept, I use terms that need explanation themselves. In my opinion, the best way to describe/explain something is by association: “Yes, it works like that, but there are some differences…”
July 29, 2010 - 6:04 pm
I guess I would like to see people try to over simplify first.