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Feb 6th
What makes YOU stop, read and respond to blog articles? Do you notice a pattern with articles that get re-posted and commented on the most? I do. I started this conversation here in, The Emergence and Power of Blogs, Blogging and Bloggers and wanted to continue it.

Technorati’s State of the Blogosphere 2011 report came out at the end of last year highlighting the who, what and how of blogs, blogging and bloggers. The growth of blogging the past year is significant. As the content space becomes more and more crowded, getting noticed, read and responded to will also become more challenging.
So who is blogging? Take a look:
Effective blog and article writing is indeed a craft and it does take practice. You don’t necessarily need to be a professional writer to write effective, articles that garner attention and action, but you do need to include and follow some key elements. Articles that get my attention aren’t lengthy, get to the point and are relevant to what I might need, be interested in, or simply want more information about at that very moment.
Here are 5 elements that can increase your blog opens and response:
It starts with a strong headline or title: Any professional speaker will tell you it’s not always what you say but how you say it or frame it. The rule of thumb for blog titles is a 9 word title that is descriptive, specific and useful.
It continues with providing a clear focused topic and a few specific solutions: The most opened, emailed and commented on articles offer up a number of specific how to’s, tips, lists, ways, reasons, secrets, benefits that people can digest easily, follow and use. For personal and small business blogs, a 300-500 word blog post is good, unless you determine it needs to be longer.
Follow the content story line through, then wrap it with an open ended question to invite reader interactivity: Try to have a clear path for what you want to say and how you develop and roll out the article ideas and information. You can begin with a question or statistic and support that with examples and references along with your take on the topic. You can see examples of this here on Small Business Trends and on American Express Open, The Wall Street Journal and other key news and business blogs.
Your branding and credibility definitely play into engagement: The professionals that are consistent with branding their brands in person, on social media, video, email marketing, authoring books do get more engagement, but anyone can build and grow their credibility. It takes a consistent plan of delivering relevant, solid content that helps people, offers solutions and different ways of looking at things. Be the solution and you will be seen as the solution.
Acknowledge your responders and commit to reciprocal commenting: When people take the time to read and respond to your articles, make the time to respond to them in a very simple but personal way. A thoughtful, simple reply to their comment goes a long way and shows that you actually read it. Make sure you are set up with a responder platform that is built into most key blog formats.
“Give people reasons to want to stop, read and respond to you and your articles and they will. Get to the point, be authentic, and bring value to their day.”
Really want to be brave? Include a short video so they can see you in person.
One more really important element: make sure you edit your articles for spelling and grammar before they go live, or hire a professional writer or editor to do it for you.
What are some of the things that make you stop, read and respond to a blog article?
Blog Photo via Shutterstock
5 Elements That Can Increase Your Blog Opens and Response
View full post on Small Business News, Tips, Advice – Small Business Trends
Jan 25th
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Jan 1st
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Dec 15th
You’ve read all the posts about why your business should blog (like this one from Technipedia) and you’ve decided you’re on board. You get it. You want to take advantage of the SEO benefits, the added authority and the community that you’ll be able to build on your own site. You have the motivation–but you’re just lacking one small thing: the actual blog topics. That killer post idea always just seems to be just out of reach.
If you’re running low on blogging ideas, below are a few unconventional ways to create some new ones. Why not give them a try and get those blogging juices fired up?

1. Overhear Your Customers’ Conversations
For small business owners who find themselves face-to-face with their customers every day, congratulations! You have the opportunity to eavesdrop on your customers and hear first-hand their daily struggles, what they wish they knew, and what gets them really excited.
You’re there to hear Mary tell Jane that she wishes your café served a Peppermint Mocha during the holidays or that she hates that Pumpkin White Chocolate Mocha you tried this year.
You’re there when Joe tells Martha that he’d like to buy that treadmill, but he doesn’t think he’d be able to install it himself so he’ll wait.
And when you do overhear these conversations, you can address them both in your business and on your blog. Because if there’s one person who’s vocal about his fear of installing your product, you can bet there are more who aren’t being vocal. So why not write a tutorial series walking people through the process? Or create a video that shows people how to do it?
If you know people have questions, your blog is the perfect place to answer them.
(You can also “overhear” customer questions in your email or in your site logs, it’s just not quite so gossipy.)
2. Questions From Family, Friends and Outsiders
The holidays are approaching. And if you’re like me, that may mean having to go home and explain your SEO job (or whatever it is you do) to your family because they still don’t understand what it is. Instead of just tuning this conversation out, really listen to the questions they’re asking–because I bet they’re questions your audience and your customers have about you and your company, as well.
For example, maybe you’re a financial planner, and your brother-in-law wants to know how to set up an IRA. He’s asking what an IRA really is, what kinds of stocks he should invest in and how much you need to put away today to retire at 65. He’d also like to know what the risks are, if that money is tax deductible and all the different investing options available to him.
You can be sure these are all questions potential customers may have when doing research about a company to invest with. So why not create a resource section on your website and/or blog to address them? Not only are you helping answer someone else’s questions, but you’re creating a stockpile of evergreen content that you can build links to and rank for in the search engines.
3. Post a Question on Facebook and Blog the Results
Many of us feel we have nothing to blog about because we don’t have anything to say on a particular day. The well just seems dry. And that’s fine, but maybe you have a question, or a theory you want to ask people their thoughts on. Why not post that question on Facebook and then blog about the results? There’s nothing wrong with crowdsourcing content, especially if it’s good content.
4. Interview Someone
Interview series are a great way to build content for your blog because it takes the focus off your company and introduces your audience to someone you think they should know. It could be an email interview, a video interview, a podcast, whatever. Sit down with someone from your industry and ask them about their take on things, what they’re passionate about, where they see the industry moving. Then share that conversation with your audience.
Or why not interview someone from inside your community? Pick someone who you’ve noticed is a frequent commenter or who is always retweeting your content. Ask them if they’d like to be featured on your blog and find out what they do, what they’re passionate about, how they found your community and why they like engaging there. You’ll learn a lot about them and what they get from your site, and you’ll also give others incentive to get involved.
5. Publish Presentations You’ve Given
As small business owners we’re often asked to give presentations at local schools, the Chamber of Commerce or neighborhood events as a way of sharing our expertise or getting people excited about our industry. Why not share that presentation with your blog audience? Whether that means posting the actual PowerPoint presentation that you gave or simply writing about your experiences at the lecture, this gives you an opportunity to “re-use” the material you shared there, while also demonstrating your expertise to your blog readers.
As busy businesspeople, we’re always on the hunt for informative (but not terribly time-consuming) blog ideas. Getting inspiration from the life events and people around you is a great way to find out what people most want to know so you can serve it right up.
Finding Blog Inspiration in Unlikely Places
View full post on Small Business News, Tips, Advice – Small Business Trends
Nov 11th
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Nov 5th
Marcus Sheridan, who goes by @TheSalesLion on Twitter, is not your average BlogWorld speaker. He doesn’t run a social media agency. He doesn’t run a marketing agency. He runs a pool company. In Virginia. And yet, his pool company is one of the most popular in the search engines, in the world.
How did that happen? After the economic slump in 2008, he found selling pools hard. He turned to writing a blog, and saw great results within 6 months. Now his pool blog gets hundreds of thousands of visitors each year. He is truly, as in the example he gave in his session at this week’s BlogWorld Expo in Los Angeles, a “David” to the “Goliaths” in his industry.
Sheridan gave attendees seven blog topics to write about. Essentially, he said:
“If a consumer is thinking it, you should be writing it.”
Cost and Price
The first topics he covered were cost and price. When he asked the audience how many people talked about price on their websites, only two raised their hands. He asked why we didn’t list our prices.
The bottom line: most of us are afraid to talk about price. We want to talk about value. But he’s found that by mentioning price on his pool site, more people buy from him, simply because he’s not afraid of the conversation.
Problems
He also suggests writing about problems. Customers have problems with products in your industry (maybe even yours). They have problems that your products can solve. Write about them. Sheridan also suggests using negative keywords as a way to draw in people looking for bad reviews, such as “product X bad review.” Even if the product isn’t yours, it’s a way to introduce them to yours if there are bad reviews about a competitor’s product.
Comparing or Contrasting Products
Sheridan suggests comparing or contrasting products. His Product A vs. Product B posts have been among the most visited posts on his blog.
Awards
He also suggests creating awards for your industry, even if it means highlighting competitors’ products. The trick here is that in adding a “Goliath” to your award list and linking to them, they’ll become aware of the honor and link back to your site, thus giving you some great Google juice! Genius.
Breaking News
Finally, Sheridan says that breaking news is another great topic for your blog for driving traffic. The more niche your industry, the fewer people will be covering the smaller news stories, so your blog could be a valuable resource for that information.
Looking for Blog Topics? @TheSalesLion Has a Few [BlogWorld Coverage]
View full post on Small Business News, Tips, Advice – Small Business Trends
Oct 26th
This content from: Duct Tape Marketing
Despite the title of this post I happen to think that blogging as a business marketing tool is very much alive, but not in the same sense that kicked off what might be called the golden age of blogging. (Wonder if that period will make the history books?)
While great examples of well-read traditional blog publications will probably be with us for some time, the real growth in the future of blogging will come as content producers turn the content production and consumption behavior that blogs accelerated into the ultimate tool for sales conversion.
So, you no longer need to think in terms of a blog as some extension of your website, but more in terms of blogging behavior and technology as the fundamental component of your content strategy.
Websites owners are using blog software to turn their sites into highly engaging content management systems and that evolution will continue to pick up steam for every type of business in the near future.
Database driven sites
The next evolution of the small business website will include proven blog technology – database driven pages, RSS feeds, and auto created XML sitemaps. (While not perfect, my entire site, pages and all, has been WordPress driven for years.)
Permalink content structure
The traditional blog structure around dates and categories will go underground as content producers simply create keyword rich content that is evergreen and no longer consumed in chronological or journal fashion (Copyblogger has been doing this for some time.)
Jukebox delivery
One of the real innovations in the content management approach will come in the delivery of the content. As the site owners move to a content strategy they will ask designers and programmers to create new navigation, search and presentation formats that allow consumers to call up content very much like a jukebox and follow paths of content based on their interest rather than site structure.
Aducational writing
Now that the market has developed a mature taste for blog style content, marketers will begin to wrap more commerce in the content. Educational content will contain product and service offerings as a natural flow of the conversion process.
So, that’s my take on the future of blogging, but if you would like to get the thoughts of thousands of people highly immersed in the world of blogging, you should join me at this year’s BlogWorld Expo in Los Angeles – Nov 3-5.
This is an amazing event that will make your head explode in a good way and I have a few free tickets to give to my readers.
I have three freebies – 1 Full-Access Pass, 1 – 2-day Pass, and 1 Expo Pass.
If you would like a chance at one of these passes, just finish this statement in the comments – I think the future of blogging is . . .
I also have a 20% discount on BlogWorld tickets just by using the code – DTM20
Looking forward to your thoughts and hope to see you next week in LA.
View full post on Small Business Marketing Blog from Duct Tape Marketing
Oct 6th
It’s a question that I’ve seen come up a lot: When you’re blogging for SEO, who are you writing for? Should you be aiming your content at your colleagues in the industry, or are you blogging for your customers? Obviously, both are worthy approaches, but which gets the best results?
Over at GeoLocalSEO, Steve Hatcher recently offered a strong opinion for why SMBs should be blogging for their peers, not for their customers. Today I thought I’d bring the other side of the argument, because I do think it’s a worthy discussion.
That said, I respectfully disagree with Steve. For a small business owner, I think your blogging investment is far better spent producing content for your customers, not for your colleagues in the industry.

Why? Below are a few reasons.
Your customers are performing searches.
When we encourage small business owners to start blogging, we talk to them about keyword research. We offer them advice on how to find out what types of queries their customers are entering as a way to understand what they want, what they’re looking for, and what types of needs the business can fill. Once you know what your customers need and what they’re looking for, you can make yourself the answer to their problem. For example, if you know that 300 potential customers a month are searching for [product name battery life], you can create content that addresses that concern or problem. You make it so that when they’re looking for authoritative content, they find you. That’s not keyword stuffing. That’s solving a problem.
You need to build authority with customers, not colleagues.
We know that there are more businesses blogging today than there are businesses not blogging today. And one of the main reasons so many companies have made the leap is because they know with more competitors, more noise and a tougher fight for visibility, small businesses need to differentiate themselves by establishing an authoritative voice in their market. While people looking for a locksmith may not spend all day trolling blogs about locksmiths or hanging out in locksmith forums (those exist, right?), they are going to do their due diligence before hiring someone. When they get a recommendation from a friend or when Google shows them the nearest locksmiths in their area, you’d better believe that user is going to do their homework and check the company website, the blog, the Twitter account, etc. This happens. This is how we vet companies now. And by creating that authority via your blog, you put yourself in a better position to get that customer.
You want to start conversations with customers, not colleagues.
Steve makes a worthy point in his post when he says that the people who comment on his SEO blog are other SEO experts, not people looking for services. And that’s often the case in the world of SEO and Internet marketing, but when you venture away from this circle I’d argue that it changes.
Those of us in the marketing world live in a very incestuous bubble. But “normal people” do not.
Your customers are checking for your pulse, no one else.
The Web is changing customer buying behaviors. Today customers go online to research companies on their own before they ever attempt to contact them about their product or service. They’re looking for signs of a pulse when they do this–signs that you can give them what they need but also that your company is human and relatable. One of the great things SMBs have been able to do through their blogs is to tell their stories and show their human side to an audience that’s waiting for it. They’ve been able to talk about how they got started, share what drives their passion, and introduce their customers to people on their team. This has helped them find customers and differentiate themselves from everyone else in your industry. Your colleagues probably don’t care why you love what you do or what drives you to get up every day. Your customers absolutely do.
As a small business owner, there are many different approaches to blogging that you can take. You can blog for your customers, the people you’re trying to attract to your website. Or you can blog to your colleagues. In my opinion, your time is better spent appealing to the first group. They’re the people searching for you, evaluating you, and coming to your site (and the search result pages) looking for helping solving problems. Speak to them.
What about you? Who is your blog content aimed at?
Should SMBs Blog to Customers or Colleagues?
View full post on Small Business News, Tips, Advice – Small Business Trends
Sep 29th
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