It’s Only a Case of Viral Marketing

marketing cartoon

Viral marketing is apparently the holy grail of advertising now. Post a video of something funny, awkward or hopefully both, and hope that you’re the next big Internet sensation.

Still, you’d think people in advertising would be able to craft a term a little more friendly than “viral.” It sounds like something that’s going to keep you on the couch with some chicken soup for a good week.

And it’s that observation that led to this cartoon.

From Small Business Trends

It’s Only a Case of Viral Marketing

View full post on Small Business News, Tips, Advice – Small Business Trends

The Business Case for Solitude


The Business Case for Solitude

This content from: Duct Tape Marketing

One of the things business owners don’t get enough of is solitude. We are constantly surrounded by coworkers, prospects, suppliers and customers in a never-ending battle to grow the business.

anoldent via Flickr

Don’t get me wrong, plenty of business owners are cut off and alone too, but solitude and loneliness are not the same thing.

Solitude is an intentional step away from every possible distraction. Even folks that work alone suffer from the constant pull of email, phone calls and dozens of online social interactions and distractions.

In order to stay true to your business and purpose you must explore ways to create intentional solitude or what I like to call the solo planning practice.

The idea behind any practice is the act of doing something habitually or repetitively in the hope of getting better at it. There are countless patterns and actions that business owners do almost daily that certainly meet the definition of practice – selling, writing, speaking, training, educating, and documenting just to name a few.

When you add the systematic practice of solitude to this list you may gain greater access to the following business and life benefits and find that you can more easily keep your business purpose in line with your life’s purpose.

Hear yourself – A business can create so much noise that it becomes hard to listen to your own guiding voice. When we react, without witnessing our thoughts and actions through our true voice, we set ourselves up to be influenced in ways that our not genuine. Have you ever found yourself doing or saying something and soon after thinking, that’s not me, that’s not how I want my business to run?

The voice in your head, the one that tells you why you’re doing what you’re doing, who you are and how you want others to experience you, is your true voice and solitude is the way you let that voice come back and remind you why you do what you do. This voice refuses to shout over the noise and deserves your full attention.

Get clarity – Once you return to hearing yourself you can begin to organize what that means. Have you ever had one of those times when things don’t make sense and you don’t feel like you can find an answer? Or worse, things just don’t seem like fun anymore. Then, seemingly out of nowhere, a simple, elegant, perfect answer presents itself. That’s one of the things that being alone with your thoughts has to offer. You get the chance to relax and not try to find or force answers – which of course is what makes them appear.

Clarity is what you need to in order to make the big decisions about your business, about your people, and about markets. Without it you’ll be driven by the rush of the day and idea of the week.

Learn to speak – Sometimes I talk too much. Most of us do. We get very nervous when there is silence and we stretch to fill up the silence whether it needs us to or not. This is as true for the stammering we might do in front of a prospect as it is for the conversations we have with ourselves. One of the odd benefits contained in the practice of solitude is that it better prepares us to not say things. To have the confidence that just enough has been said about something or someone. To know when to ask for help, when to say no and when to stand firm.

This of course transfers over into the voice in our writing as well.

Create higher – Innovation and creativity in most small businesses must develop in layers. It’s very difficult to come up with an idea for a product, service or product that won’t impact the overall brand, strategy, culture and customer.

Quite often we get what seems like a great idea and we lurch into full implementation mode first.

By stepping into solitude and summoning your thoughts about your business there you are more likely to start at the very overarching level necessary to consider the strategic impact first and then you can more accurately develop the projects, actions, patterns and processes needed to bring your innovation to life properly.

Renew purpose – I believe that one of the greatest reasons to create a business is to create purpose – purpose in your life, in the lives of those that work in the business and at some level the lives of those that experience the business as customers, suppliers and mentors.

When you connect your business to the higher purpose it serves for you, you are more apt to create patterns and actions that support that purpose and attract others that share or connect with that purpose.

Practicing solitude forces you to consider, evaluate and connect with that purpose even as the constant natural forces of business try to erode it. Solitude is a great way for you to unearth that one driving purpose your business meets and help you evolve what that purpose can and does mean to all that come into contact with your business.

This is the real stuff; this is what turns simple passion into focused commitment. Don’t wait until you go on vacation to consider this idea – make it part of the game, build it into the culture of your business and teach your customers about silence and solitude as an aspect of regenerating value for them.

What does your intentional solo planning practice look like? Is it an hour a week, an entire day once a quarter? Can you pair it with another passion such as painting or nature? Can you build on small steps and extend solitude to the point where it captures a significant amount of your attention?

View full post on Small Business Marketing Blog from Duct Tape Marketing

Articulating your preferred use case (what’s it for?)

It’s possible to open a can of paint with a $500 Kramer knife. Not likely, and certainly not a market segment that’s going to help Kramer’s business flourish.

At many suburban libraries, the majority of patrons do nothing but ‘rent’ popular movies on DVD. This isn’t an efficient use of the space or the staff, but that doesn’t make it any less common.

Some non-profit organizations are organized to get donations in dollars and dimes, and while they won’t turn away a $50,000 bequest, it’s not something they’re focused on.

Every organization starts with a (usually unarticulated) use case. The founders imagine the best use of their product or service, the situation that they’re organized around. It can involve answers to the following questions:

  • How does someone find out about what you do?
  • How much do they pay for it?
  • When they’re engaging with you in the very best way, what happens? What’s accomplished?
  • What do they do after they use it?
  • How often do they return?

If you put a fancy restaurant on a fancy street, your use case doesn’t involve nannies with a few kids coming in for just a cup of coffee. On the other hand, that might be exactly what a cafe down the street is hoping for.

If your blog is designed for regular readers and a thoughtful dialogue over time, then generating traffic with linkbait, while possible, isn’t going to make the blog work better.

There are two reasons to articulate your use case. First, it helps your staff, your designers, your marketers and your sales force get on the same page about what they’re building and growing. And second, it might be unrealistic. You might be hoping for a market that’s far bigger than it is, or to solve a problem that’s too easy (or too difficult).

When Apple designs a hardware device or a singer records an album, the question must be asked, “What’s this for?” Sure, people can run an accounting business with an iPad, or play one particular song on the album at a party, but is that what it’s for?

Many organizations will take any customer, any time, and bend and writhe to accomodate money in whatever form it arrives. Other, happier organizations understand the benefit of optimizing for a certain kind of interaction, and they have the guts to decline the part of the market that doesn’t want to use their tool/organization the way it was intended

You’ll often be wrong about what the market is and what it wants. When that happens, time to either shift your use case (and the way you’re organized around it) or stick it out but be prepared for a long, tough slog.

View full post on Seth’s Blog

Every successful case is a special case

It’s easy to dismiss strategies or plans or people who succeed by pointing out how they have something special, something irreproducible, some sort of advantage that makes their success special.

Special as in, “not available to me.”

They went to Harvard, they’re public, they’re not public, they have a great fundraising team, they have a powerful partner, they didn’t go to Harvard, they already have a reputation, they have no reputation to risk…

This is silly, as all success is special. That’s what makes it success. We don’t consider breathing a success, since, fortunately, we all can breathe.

The trick is learning about what the special cases have in common, in understanding how maybe, just maybe, you have some of the very same attributes that others have used in a new way.

View full post on Seth’s Blog

The last minute (a case against brinksmanship)

Putting your demands on the table at the last minute is traditionally a successful negotiating strategy. It’s at the last minute that people are focused, that the stakes are higher and that you’re the most likely to extract concessions.

There are two problems with this as a tactic, though. The first is that the professional negotiator on the other side has precisely the same tactic, so it’s hard to use it productively.

More important, though, is the notion that maybe, just maybe, both sides are in it for the long haul. If the relationship has to persist, if you are in this for more than this one go round, it’s essential to recognize that brinksmanship costs both sides. It makes the pie smaller and it makes it more difficult for you to build something going forward.

Professional, long-term negotiations by adults should avoid the last minute out of principle. It’s foolishly selfish, because it hurts both sides, thus requiring you to take even more off the table in order to benefit.

Either you negotiate to make the whole bigger, to have both sides benefit–or you negotiate to have the other side lose. Winning by punishing the other side isn’t a particularly long lasting or satisfying strategy.

View full post on Seth’s Blog

What’s the use case?

Visit an architect. On the first visit, right after shaking your hand, she unrolls plans for a house. “Here are some sketches…”

Wait. That’s backward.

Sketches for what? How do you know if I want a house or an office building? How am I to judge these plans? Is it a mind reading exercise?

The most effective way to sell the execution of an idea is to describe the use case first. And before you can do that, you need to have both the trust of your client and enough information to figure out what would delight them.

Then, describe what a great solution would do. “If we could use 10,000 square feet of space to profitably service 100 customers an hour…” or “If we built a website that could convert x percent of …” or “If we could blend a wine that would appeal to this type of diner…”

After the use case is agreed on, then feel free to share your sketches, brainstorms and mockups. At that point, the only question is, “does this execution support the use case we agreed on?”

Don’t show me a project, a website, an ad buy or an essay without first telling me what it’s supposed to do when it works properly. First, because I might not want that result. And second, how else am I supposed to judge if it’s good or not without knowing what you’re trying to do…

Too often, we’re in such a hurry to show off what we’d like to build we forget to sell the notion of what we built it for.

View full post on Seth’s Blog

Small Business News: The Case For SMBs

Small to medium sized businesses remain the backbone not only of the U.S. economy but of economies around the world, yet the tensions between entrepreneurs and government policy always seem palpable. If we want our economies globally to survive and thrive, we must tell our leaders to adopt policies that support entrepreneurs and their efforts. This roundup looks at the realities and poses some questions about how we can move forward.

Policy

High federal debt will inevitably impact small business. A recent news story examines the desintegration of small businesses in Greece as the country’s debt increases leading to increased taxes and dramatically dampened consumer demand. Those who suggest high public debt will not damage small business or can improve the econony in the long run now have a test case and the prognosis is not good. NYTimes.com

Small business is the “chord and webbing.”  Here in the U.S., President Barrack Obama stopped recently in Rhode Island to toute efforts he says will aide small business growth after a punishing recession. Though the White House has focused on restarting the lending process for small businesses and tax incentives for the new investment, little is said in the address about the other side of the equation, a rising debt and looming tax increases that may further hurt consumer spending. The White House

Small business will be key issue. No matter whose policies you agree with, it’s clear that small business will be a definite focus in the Nov. 2010 U.S. elections. On organization, the National Federation of Independent Business, has released of endorsed federal candidates and a video outlining the policies they believe are critical to help small businesses grow in a challenging economy. NFIB

Taxes

Tax answers for your small business. So you’re starting a home-based business. What deductions are you permitted to claim and how do you go about filling out the paperwork. Small business and personal coach Lillyvette Montalvo takes time out as a guest expert to advice a work at home mom on tax deductions for her Web design startup. Business Owners’ Idea Cafe

Tax deduction Q&A. You want to get yopur maximum tax deductions while staying out of trouble with the taxman. Understanding, of course, that taxes may vary greatly from nation to nation, depending on where you live and where your small business is located, allowable tax deductions could vary wildly. This post is merely a starting point. Research the tax law of your state, province or nation to be sure your deducting what you observe. Nolo

New taxes coming at the end of 2010. Again, here in the U.S., small businesses will see significant tax increases in two distinct areas at the end of this year if policies are not altered. Small business advocates say return of the estate tax or “death tax” as it is called by opponents and the expiration of widespread income tax custs established in 2001 will both hurt small businesses significantly. National Federation of Independent Business

From Small Business Trends

Small Business News: The Case For SMBs

View full post on Small Business News, Tips, Advice – Small Business Trends

How to Measure a Case Study’s Performance

In this three-part blogging series, “3 Phases to Turn a Case Study into an Effective Marketing Tool,” we’ve discovered “5 Steps to Craft a Case Study’s Content Strategy” and “How to Build a Case Study’s Online Distribution Strategy.” For this last post, we’ll explore how to measure and evaluate an effective case study.

With an abundance of Website and social-media tracking software available today — including free analytics such as Google Analytics and Webstats BASIC — tracking online statistics has become more and more accessible for small businesses.

Digital marketers have access to in-depth measurements to track who’s visiting their site and what they’re doing once they get there; calculate their return on investment for both online and offline campaigns; and estimate their social popularity. But when it comes to measuring the effectiveness of your case study, choosing the right metrics to track and understanding what they mean are the keys to success.

Take, for example, an increase in unique visitors. This can be a positive indication, but if you look deeper into the stats and realize there is a high bounce rate due to visitors jumping right away, it’s not doing your business much good.

By aligning your metrics with your campaign objectives (see “5 Steps to Craft a Case Study’s Content Strategy”) and the buying cycle that your digital marketers are attempting to influence, however, you can achieve an in-depth picture of your case study’s performance. It’s a simple way to understand your metrics and evaluate your case study’s overall performance. Though there are hundreds of metrics to track, in the interest of time and space I’ve depicted a simplistic illustration below. Depending on the complexity of your campaign and its objectives, specific statistics likely will need to be adjusted.

Buying Cycle Stage 1: Company/Product Awareness

First, track metrics that indicate an increase in brand and/or product awareness. For example, analyze increases in Twitter followers, Facebook fans and other social connections. Track newsletter sign-ups, blog subscriptions and additional connections to company materials used to distribute your case study.

In addition, review traffic spikes on your homepage and the landing page where your case study resides. Look for increased page views here, an uptick in unique visitors and a jump in campaign-specific keyword rankings. If you’re running an AdWords campaign for the case study, be sure to review impressions and click-through rates, as well.

Buying Cycle Stage 2: Research and Consideration

Next, measure the amount and depth of customer interaction with your organization. Are visitors commenting on your blog, posting on your Facebook Wall or retweeting your case study? Are they clicking on links embedded in your newsletter and then downloading your case study?

Then, analyze the time spent by visitors on the case study landing page and homepage, and dig deeper to find out where they navigated from there. Most importantly, measure how many of those visitors converted into leads.

Buying Cycle Stage 3: Purchase

Finally, it’s time to measure your campaign’s overall performance. Track the number of leads that converted into customers and then determine your cost per customer (Total Case Study Costs / # Customers Generated). Also, calculate your campaign’s return on investment (Revenue – Cost / Cost) to determine its true value.

Now that you’ve designed a metrics system aligned with your campaign, you can tweak and improve its performance based on the results.

What other metrics have you found to be helpful? Do you use a specific campaign tracking software that you’d recommend to readers? Please share what you’ve found to be helpful in gaining the best possible results for your campaign.

From Small Business Trends

How to Measure a Case Study’s Performance

View full post on Small Business News, Tips, Advice – Small Business Trends

Movie projector: ‘Social Network’ looks strong; ‘Let Me In’ and ‘Case 39′ will struggle

http://homewealthproject.com/wp-content/blogs.dir/1/files/HLIC/7e8f8a45563aecd9fa9d539ec9569c5a.jpg "The Social Network" will have a lot more friends in movie theaters this week than the competition. Sony Pictures’ heavily hyped film about the…
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The Case For Social Media in Schools

http://homewealthproject.com/wp-content/blogs.dir/1/files/HLIC/903d1496f01b3fad0a9d59a86b9b789c.jpg At a time when many teachers are made wary by reports of predators and bullies online, social media in the classroom is not…
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