The extraordinary revolution of media choice

In the traditional model, you can only play one program at a time. One radio show or one movie or one show…

Scarcity of spectrum has changed just about every element of our culture. Scarcity of shelf space as well.

There are just a few radio stations in each market, and each station gets precisely one hour to broadcast each hour. Scarcity of spectrum, inflexible consumption (listen now or it’s gone forever).

There are only a hundred or so channels on most cable systems. Each viewer is precious and you can only program one show at a time. So program for the largest audience you can find, because that’s how you get paid. Share of viewership is everything.

There’s only one shelf in front of that bookstore visitor at a time. That bit of shelf space is quite valuable… winner take all. Either the book is on that shelf or it’s not.

And every trade show booth takes up a few hundred square feet. There can only be one booth in each location, so the trade show operator charges as much as she can for this particular spot. And having paid so much, the exhibitor tries to get people in and prevent the from leaving so soon. All of them.

BUT

And it’s a big but…

In a world where everything is a click away, and in a world where everyone can have their own YouTube channel, ten blogs and a thousand email accounts… the only thing that’s scarce is attention.

Shelf space is worthless now. Why worry about making a particular hour of radio all encompassing and wildly popular when you are welcome to broadcast a hundred hours–and people can listen whenever they like.

[Stop for a second and think about the fact that there is no real gatekeeper, no scarce shelf space, no superpowerful owner of spectrum in the long run... how does that change your work?]

FlashmaticThe idea that someone can program our consumption is becoming obsolete, and fast. The front page of the paper disappears in a digital world, where there is no front page–merely the page I got to by clicking on a link from a friend. The tenth minute of a sitcom isn’t necessarily the part that comes after the ninth minute, and in fact, I might never even get to minute nine.

Fifty years ago, the remote control freaked out TV executives. Today, the exception is the linear consumer, the rare bird that sits from the beginning to the end. Weird is in, mass is fading.

In a world of surfers, all you can do is work to make the best wave you can. The real revolution is that you get to make waves, not just ride them.

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The forever recession (and the coming revolution)

There are actually two recessions:

The first is the cyclical one, the one that inevitably comes and then inevitably goes. There’s plenty of evidence that intervention can shorten it, and also indications that overdoing a response to it is a waste or even harmful.

The other recession, though, the one with the loss of “good factory jobs” and systemic unemployment–I fear that this recession is here forever.

Why do we believe that jobs where we are paid really good money to do work that can be systemized, written in a manual and/or exported are going to come back ever? The internet has squeezed inefficiencies out of many systems, and the ability to move work around, coordinate activity and digitize data all combine to eliminate a wide swath of the jobs the industrial age created.

There’s a race to the bottom, one where communities fight to suspend labor and environmental rules in order to become the world’s cheapest supplier. The problem with the race to the bottom is that you might win…

Factories were at the center of the industrial age. Buildings where workers came together to efficiently craft cars, pottery, insurance policies and organ transplants–these are job-centric activities, places where local inefficiences are trumped by the gains from mass production and interchangeable parts. If local labor costs the industrialist more, he has to pay it, because what choice does he have?

No longer. If it can be systemized, it will be. If the pressured middleman can find a cheaper source, she will. If the unaffiliated consumer can save a nickel by clicking over here or over there, then that’s what’s going to happen.

It was the inefficiency caused by geography that permitted local workers to earn a better wage, and it was the inefficiency of imperfect communication that allowed companies to charge higher prices.

The industrial age, the one that started with the industrial revolution, is fading away. It is no longer the growth engine of the economy and it seems absurd to imagine that great pay for replaceable work is on the horizon.

This represents a significant discontinuity, a life-changing disappointment for hard-working people who are hoping for stability but are unlikely to get it. It’s a recession, the recession of a hundred years of the growth of the industrial complex.

I’m not a pessimist, though, because the new revolution, the revolution of connection, creates all sorts of new productivity and new opportunities. Not for repetitive factory work, though, not for the sort of thing ADP measures. Most of the wealth created by this revolution doesn’t look like a job, not a full time one anyway.

When everyone has a laptop and connection to the world, then everyone owns a factory. Instead of coming together physically, we have the ability to come together virtually, to earn attention, to connect labor and resources, to deliver value.

Stressful? Of course it is. No one is trained in how to do this, in how to initiate, to visualize, to solve interesting problems and then deliver. Some see the new work as a hodgepodge of little projects, a pale imitation of a ‘real’ job. Others realize that this is a platform for a kind of art, a far more level playing field in which owning a factory isn’t a birthright for a tiny minority but something that hundreds of millions of people have the chance to do.

Gears are going to be shifted regardless. In one direction is lowered expectations and plenty of burger flipping. In the other is a race to the top, in which individuals who are awaiting instructions begin to give them instead.

The future feels a lot more like marketing–it’s impromptu, it’s based on innovation and inspiration, and it involves connections between and among people–and a lot less like factory work, in which you do what you did yesterday, but faster and cheaper.

This means we may need to change our expecations, change our training and change how we engage with the future. Still, it’s better than fighting for a status quo that is no longer. The good news is clear: every forever recession is followed by a lifetime of growth from the next thing…

Job creation is a false idol. The future is about gigs and assets and art and an ever-shifting series of partnerships and projects. It will change the fabric of our society along the way. No one is demanding that we like the change, but the sooner we see it and set out to become an irreplaceable linchpin, the faster the pain will fade, as we get down to the work that needs to be (and now can be) done.

This revolution is at least as big as the last one, and the last one changed everything.

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Small Business News: Evolution Revolution

Small business is the final frontier, always changing, always evolving. A new venture is always an adventure and the key to succeeding with an existing business is often to evolve and change with the times. Whether its the use of new technology or the exploration of new markets and new opportunities, small business is often about innovation, revolution and change. Here are some thoughts as you face change and flourish in your new business.

Tech

What’s your small business e-mail marketing sotfware. Choosing the right software for this important function can be tough for a startup small business, especially if you have no previous experience with these services. Here are some thoughts on choosing the best. Suite101.com

How much can you rely on the cloud? Cloud computing is another way for you to take your small business to the next level without the necessity of expensive technology upgrades. But larger more established firms have already started using this technology as well. What can their experience tell us of the pros and cons. Cloud Business Review

Leadership

A whole new look at the leadership question. Alex St. John, president of CTO hi5 challenges conventional wisdom in this “30 Second MBA” and may just change what you think you know about small business and entrepreneurship. Is the world really that filled to brim with visionaries? Take another look. Fast Company

Transformational leadership can be about setting the right goals. Can leadership be simply about setting the goals that inspire others to follow. Indeed, it’s a bit more than that, but this post takes us through a rather unique model for leadership. Do you have the necessary skills? Transformational Leadership

Startup

What hot startups might mean to small business markets. What could three distinct feilds in which startups are flourishing this year mean in terms of emerging opportunities for small businesses. Is your small business involved in any of these fields and how could you leverage your expertise to take advatage of the trends. WSJ

Giving Washington ideas. It’s our turn. The White house has been talking to small business people and entrepreneurs and plans to talk to more in an effort to figure out how to power startups and improve the U.S. economy. What’s your idea? What would you suggest? Make your voice heard. Fast Company

Finance

Fueling your exporting ambitions. When looking for new markets to expore and new directions in which to grow, exporting products and services makes a lot of sence. The problem can be finding the funding to make this expansion a reality. Bloomberg Businessweek

Marketing

Why the days of article marketing are probably numbered. Concentrate more on social media and less on article marketing, suggests Matt Cutts of Google in a video included with this post. Do you use article marketing as part of online marketing?

From Small Business Trends

Small Business News: Evolution Revolution

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The Orange Revolution: Drive for High Performing Teams

Are you still looking for a way to energize your employees, associates or even virtual team members?

The Orange Revolution: How One Great Team Can Transform an Entire Organization shows you how building a successful and high-performing business doesn’t have to depend on some superstar celebrity CEO or high-flying entrepreneur.  Thriving businesses start with just one engaged and thriving work team!  After getting feedback from over 350,000 people, the authors outline the key characteristics of high performing teams and also identify the rules these power teams live by.

An Updated Team-Building Book for Today’s Work Environments

Back in the 1990s self-directed teams and team building was all the rage.  While I don’t follow every team-building book or article out there, it dawned on me that none had really crossed my path until I received a review copy of The Orange Revolution: How One Great Team Can Transform an Entire Organization. I was eager to read this book to see if team-building techniques or technologies had changed with the new world of work.

As it turns out, the desire for self-directed work teams hasn’t waned, but it seems that companies had a lot committed to what the authors called “faux” teams.  Faux teams exist in organizational charts alone. They are just labels placed on people and have nothing to do with how effectively they perform as a team.  “Employees aren’t fooled,” the authors write. “They continue to be groups or departments of people that have the blanket label of team thrown upon them.  Take a peek underneath and you’ll find a group of individuals largely fending for themselves.”

Why The Book Is Called Orange Revolution

The color orange is often associated with energy and change.  In fact, it’s been associated with several revolutions and uprisings in history; Ireland, China, England and the Ukraine.  The Orange Revolution, however, has no intention of toppling business.  Instead, this book seeks to rekindle the energy within the people of an organization to conquer barriers and produce results.

About the Authors

If you’re a fan of business culture books, then you may already be familiar with Adrian Gostick. He’s written several bestselling books on corporate culture, including The Levity Effect, The Integrity Advantage and most recently The Carrot Principle.

Chester Elton is also the co-author of The Carrot Principle and a motivation expert.  He’s been featured on 60 Minutes, CNN and National Public Radio.

Both authors are VPs at The Carrot Culture Group and have lots of practical experience with all kinds of teams.  They speak and consult around the world and collect and document the best team stories.  They also gather specific how-to employee engagement advice on what’s working and what isn’t.  You’ll have to check out their blogs – they are relevant, timely and often hilarious.

What Drives The Orange Revolution

Crack this book’s pages and you’ll be transported into a behind-the-scenes world of the actual teams behind some of the historical figures that we’ve known.  Our culture has a tendency to pick a historical figure and make him a big hero, when in fact, such figures typically had an entire cadre of engaged, inspired and energized people behind them.

The best example comes on the first actual page of the book.  It’s the story of Thomas Edison and the team he recruited to help him bring the light bulb to life.  Edison went out looking for men with a broad base of knowledge and a curiosity and passion for learning.  Then he put them into small teams.  He gave them a goal and then let them pursue it.  Here is a terrific quote pulled from a letter from one of the assistants who described his work as “strenuous but joyous:”

“The strangest thing to me is the $12 that I get each Saturday, for my labor does not seem like work, but like study.”

It’s this kind of engagement and enthusiasm that Gostick and Elton dig into throughout the book.

The Orange Revolution Model

As you might expect, there is an “Orange Revolution Team Model” that you can follow.

It all starts with “The Cause” that the team is committed to and inspired by. Then leads to “WOW,” a commitment to a high standard of world class performance.

The next stage is called ”No Surprises,” which means all team members are accountable for openness, honest debate and each knowing what to expect from the others.

Cheer”  is the level where team members support, recognize, appreciate and cheer others and the group on to victory.

The authors say that it only takes “the lightest touch by a leader to maintain success.”

The Orange Revolution breaks this model down into simple finite elements and gives you examples of how several organizations implemented these elements to create fantastic results.

What I Liked About The Orange Revolution

I loved the stories of the different teams – especially those that weren’t corporate teams.  I was inspired by the authentic leadership and true commitment to something bigger that each team was working toward.

This was an easy and fun book to read.  The authors have a smart style that builds characters and tells a story without sacrificing the important lessons inside.

Who Will Benefit From This Book and What They Will Take Away

Obviously company owners, CEOs and anyone in a leadership position is the targeted audience for this book.  But this is also a great book for those of us who are team members and followers.  One lesson that was reinforced for me in this book is that everyone has an equally important role in making a project happen – so we all need to be good leaders and good followers.

What You Won’t Get From The Orange Revolution

While this book does, indeed, have a team model and describes it very well, this is not a book that will teach you how to “DO” great teams.  This book only describes elements and shows examples.  I’m not sure that the average small business owner off the street could actually implement the program strictly using this book.

In fact, I would say that if you are currently doing some kind of team development, this book is a useful resource that you can use to overlay and enhance what you are already doing.

The Orange Revolution is a great book to pick up as a corporate gift for someone or even for yourself.  You’ll be able to read it over the weekend and put it to use, whether you work as part of a corporate team or a virtual team.  Once you finish the book, you’ll find yourself being a better leader and a better team member.

You can get updated team articles on Adrian Gostick’s blog and Chester Elton’s blog.  You can also follow them on Twitter  @adriangostick and @chesterelton.

From Small Business Trends

The Orange Revolution: Drive for High Performing Teams

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Sorry, Malcolm Gladwell, the revolution may well be tweeted | Leo Mirani

http://homewealthproject.com/wp-content/blogs.dir/1/files/HLIC/77a18ac3fc9ce38e9a64f9f210f9b98c.jpg But in claiming… Gladwell ignores the true significance of social media, which lies in their ability to rapidly spread information about alternative…
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Information: Can you social network your way to revolution?

One mistake is to assume that social media merely increases weak ties. In my experience, it strengthens ties generally. Networks like Twitter and…
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Small Business News: The Twitter Revolution

Think Twitter is only a fad and not very important in the operation of your small business? PLEASE reconsider. The world’s most popular microblogging platform is a powerful tool for communication and specifically for the use of small business. A way to leverage your business or entrepreneurial ventures in general in an outsized way and on a global scale is trully amazing. A peek at stories and posts with advice on using Twitter for business using Topsy, the search engine powered by Twitter entries yields an amazing resource. Below is but a sample.

Introduction

How to use Twitter for your small business Uncertain what this Twitter thing is all about? Don’t worry. This post is an introduction of sorts into the realm of the planet’s most popular microblogging platform…and more importantly how to use it for your small business. Read other entries below for other details and tips. WebTotal

20 Twitter tips. When starting on Twitter, you’ll have some basic questions about how to make this new medium useful for your business or other entrepreneurial ventures. Hopefully this collection of tips specifically targets the concerns of many beginning small business owners on Twitter. TwiTip

Tips & Tools

Don’t make these Twitter mistakes. Mistakes like being too negative or just being boring. There are other helpfdul insights here about practices to ignore but most importantly don’t make the mistake of using Twitter for mere advertising. Not only is being overly promotional a serious mistake, it is a short sited approach to a platform capable of so much more. Solopreneur.biz

More Twitter tools. There are plenty of additional resources to make your small business marketing and networking even more effective. From HootSuit to TweetDeck and beyond an array of applications can help you manage and use a simple Twitter account in ways it might be hard to imagine. Here are some of the basics. Building Your Business

Case Studies

Twitter and Facebook ROI. Have your doubts about just what Twitter and other social media does especially for a bricks and mortar business? Some of the value in these mediums often questioned by critics can be actually be seen in the savings a business can save on costs for more traditional advertising. Take this hotel in Adelaide, Australia that reckons it’s saved about $15,000 in marketing costs over the last nine months. The Sydney Morning Herald

Another small business Twitter success story. Another story of a small bricks and mortar business making us of Twitter this time from an SEO’s perspective. See how Cafe Italia in Victoria outside Melbourne, Australia, has used the Twitter platform to engage customers and hear some suggestions about how your business can do it even better. James Richardson

Advanced Techniques

Spying with Twitter. While the title of this post is actually “7 Sneaky Ways to Use Twitter to Spy on Your Competition” there’s really nothing all that sneaky about these suggestions. All use basic tools and techniques based on the transparency inherent in social media so your competitors can learn from you as easily as you can learn from them. KissMetrics

Tracking Twitter with Google Analytics If you’ve wondered how to track Twitter effectiveness in conversion campaigns and found services like Bit.ly giving you less than the percision you had hoped for, here’s another option. Marketer Adam Henige has found another way using a basic search tool. Here’s his suggestion. Search Marketing Insomniac

Getting Started

Small Business Trends

Small Business News: The Twitter Revolution

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Kashmir: Taking the Revolution Online – Video

Young Kashmiris use social media to document alleged violence by Indian security forces and gain support for their separatist movement…
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