Brands Undervalue Social Media for Customer Service

Though many companies are now using social media to acquire new customers and increase brand awareness, few are using social media channels for…
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Honk Provides Social Networking Tools for USAA’s Car Buying Service

Honk, the leading social networking automotive platform, today announced its licensing agreement with USAA enabling USAA customers…
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Clearwire Prays for Win With Pay-As-You-Go 4G Service

Sprint-owned Clearwire, a wireless ISP service that currently provides 4G services Sprint phones like the HTC EVO 4G, will offer pay-as-you-go 4G access. The service, nicknamed “Rover,” will charge by the day, week, or month for users who buy a special connection device. From CNNMoney:

Customers can buy one of two devices to connect to the service: a $150 “Puck” that serves 4G mobile broadband to up to 8 devices or a $100 USB modem called the “Stick.” Users can then buy access to Clearwire’s 4G network for $5 a day, $20 a week or $50 a month without a contract.

Clearwire built the nation’s first 4G network, but has so far been unable to make any money off of it. It has been hampered by cost overruns and delays in its rollout. Clearwire lost just shy of $1 billion in the first six months of this year.

Competition is also ramping up. Currently, Clearwire is the only wireless network to offer 4G service, but that’s soon to change with Verizon (VZ, Fortune 500) set to roll out its 4G network later this year and AT&T (T, Fortune 500) scheduled to unveil its 4G network in 2011. Verizon and AT&T are also placing their bets on a network standard called LTE, or Long Term Evolution, which experts say is able to offer faster speeds than WiMAX.

But Clearwire said that Rover can help give the company a leg up on the looming competition. Targeting 18- to 24-year-old Internet-addicted “Generation Y-ers,” Clearwire is betting that younger people who are buying Internet services for the first time on their own will be attracted to the speed and availability of its network, plus the lack of a contract or fees.

Interestingly, the prepaid mobile market comprises 20% of total mobile users, according to CNN. Young people are making up an increased proportion of that market. Yet I doubt that Clearwire can win over enough of those youngsters to make much of a dent. Their parents and peers will already have customer loyalty to bigger networks like AT&T and Verizon. That peer loyalty will outweigh any marketing campaigns or first-mover advantages.


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Google must add to Internet-calling service to compete – International Business Times

Experts are saying that Google’s new Internet-calling service must add more mobile capabilities and support for business customers…
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Start-up offers free social media analytics service

San Jose-based Viralheat this week announced plans to provide companies with some of the data it collects from social networks…
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Rural areas to see benefit from Internet service grant

Hopes of establishing fiber optic Internet service in rural areas of El Dorado County got a boost Friday with the announcement of a…
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Social Media Marketing: Social Games like FarmVille Poised for Big Advertising | Press Release Service

In the ever-evolving world of social… the Internet with force; and social media marketing professionals are recognizing the emerging opportunity.
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Social Media Venture Launches National High-Speed Satellite Service Offering

Social Media Venture, Inc. or SMVI announced the launch of a national satellite service offering. This Internet satellite service is expected to be…
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New Satellites May Offer Improved Internet Service

http://homewealthproject.com/wp-content/blogs.dir/1/files/HLIC/ed1daf0d387aa083bee2f244459cac8e.jpg Such behemoths, the companies say… to provide Internet service at speeds many times faster than they now offer — as fast, in some cases, as fiber connections.
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