Spending Too Much Time on Twitter

Many of us love engaging with our customers, industry folks and like-minded individuals on Twitter. Some of us also believe that time spent on Twitter translates to more awareness for our brand, and thus more customers. But how do we measure if it’s working? Or how much time is too much time?

social media exhaustion

Here are some of the things that have worked for me:

Measure Your Chatter

About six months ago, I came across a tool called Buffer. It basically allowed me to store tweets that I thought were worth sharing, and shoot them out at pre-determined times. This allowed me to catch up on news for 15 minutes in the morning, and share my thoughts and other links over the next 8-10 hours without having to go to Twitter.

The real value in Buffer is the analytics feature. When I logged into Buffer at the end of the day, after the tweets had been sent, it showed me how many people had clicked on them and who retweeted them. This allowed me to learn what was appreciated by my audience and what times of the day got the most clicks.

Do Not Chase Followers

A higher number of followers translate into having a larger audience for your words and thoughts – agreed. But you will grow a much more meaningful base of followers – if folks follow you for your tweets, as opposed to a reciprocal follow. In other words, stick to organic content that can benefit people in some way, instead of following people by the hundreds and expecting a follow back.

There are two good tools that can help you clean the clutter and follow relevant folks aligned with your interests:

1. Manage Flitter allows you to see who in your follow list is not following you back, and who is not an active user. You can use this tool every couple weeks to assess what kind of news feed you want to receive.

2. Twellow is a proactive tool that allows you to search for people by interests, industries and professions. You can get lists of people with their Twitter descriptions and can add them if you like.

Don’t Annoy People

Too many Tweets might not be a good thing. Imagine if you were following someone who was hogging your feed all hours of the day. You might lose more followers with excessive, irrelevant posts.

Here are three little tricks that you can use to have more weight with your followers:

1. Five Tweet rule: If you have a several article links or other data to share, stick to around five tweets a day (at three hour intervals using Buffer). Your followers will not be overwhelmed and might look forward to your links on an ongoing basis. You can answer questions and engage in conversations in addition to these five tweets.

2. Ask a question: This is a genuine way of engaging with real people rather than throwing information at them. If you have the right follower base, asking questions is the best way of introducing yourself and vetting out who wishes to remain engaged with you – this might give you a few pointers as to who you should write to about your next product update.

3. Personal Critique: Whether it’s a person or a brand, posting negative tweets on a consistent basis might alienate your followers. You might have a valid reason but don’t get too personal with your attacks. Keep it professional and polite.

There is some charm in moderation. I know it’s easy to fire off seven words and hit enter, but try to resist it – until you have something meaningful to say.

Social Media Exhaustion Photo via Shutterstock

From Small Business Trends

Spending Too Much Time on Twitter

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Top 5 Biggest Holiday Spending Sprees

 

There is nothing more American than spending the money that could support a Congolese family for a year on a bunch of crap that we don’t need.  Like those candy hearts for Valentines Day, you know the ones that taste like a mix of bone meal and shattered dreams?  Nothing says America like spending money on something no one wants, needs or (dear God) consumes all in the name of a holiday almost completely manufactured by corporations.  But it makes us feel good, and especially in these trying economic times, its nice to remind ourselves that the electric bill can go to hell, we’re going to buy some pine-tree branches and expensive electronics!  This is America, dammit!  And when we spend on Holidays, holy hell do we spend big. 
 

Halloween

 

 

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Coming in at number five in the list of most spendiferous holidays, Halloween clocks in spending close to $5 billion.  That’s roughly $50-$60 dollars spent for every person that actually celebrates the holiday (people of other cultures and that particularly fun-killing brand of Christians excluded.  While that number is rather large, keep in mind that it does not include the copious amounts of booze, which would likely catapult this holiday to the top of the list.   

So that’s $5 billion on sexy nurse costumes, sexy pirate costumes, and sexy proctologist costumes. Not to mention the candy.  To put it into perspective, that $5 billion number is actually higher than all corporate donations to foreign aid organizations for the entire year.  Halloween should get a pass for being a towering monstrosity of consumerism, owing to its unique status as one of the few holidays everyone enjoys. 

Easter

 

 

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Easter was yet another childhood excuse to eat so much candy it made us sick.  The Easter egg hunt is a particularly venerable piece of America, meriting its own section on the White House website.  So when you’re talking about what basically amounts to Halloween minus the costumes, it shouldn’t be any larger than $5 billion, right?  Well, no, try more like $14 billion.  While the majority of this is spent on food and those really disappointing egg-dyeing kits, a huge portion of this spending is on clothing.  And not just clothes for Easter…Mass?  Apparently, a chunk of that big ole $14 billion number comes from the fact that, come Easter, people women take the opportunity to refresh their wardrobes for the spring.  While it’s unclear if this is directly related to Easter or just a general trend, being Americans, I’m going with the “An excuse to shop and spend money!? HOLY CHRIST!” 

Mother’s and Father’s Day

 

 

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To prevent a Mothers vs. Fathers debate, let’s just group together the two holidays that have the highest ratio of how often you remember them to how much regret you feel.  Despite their somewhat sullied reputations as holidays invented to sell more Hallmark cards that contain some version of “I’m sorry you’re so disappointed in me”, celebration of mothers and fathers is actually an old tradition dating back to Greek and Roman times.

The modern incarnation started sometime around the turn of the century, with Mother’s day being declared a holiday by congress in 1914, and fathers day in 1966.  Combined, Americans spend somewhere in the neighborhood of $27 billion, with people loving their mothers about $5 billion more than they do their fathers.  This comes out to roughly $240 a person every year, a number that has jumped in recent years due to the slight economic recovery and the speculative rise in the costs of finger paints, construction paper and pipe cleaners. 

Valentine’s Day

 

 

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Short of Christmas, Valentine’s day is the biggest spending holiday of year for Americans.  For 2011, the number was expected to come out slightly ahead of Mother’s day, topping $15 billion.  And that’s not even counting the money spent on expensive dates, or the bottles of bourbon you use to drown your crushing, crushing loneliness.  And while a box of chocolates and some flowers might set you back $50, the average per-person expenditure actually comes out to the mid-hundreds.  Where’s that extra money coming from? Ask those of us who can barely afford a disgustingly cute Build-A-Bear (look it’s wearing a sailor’s uniform! It’s not supposed to be doing that, it’s a bear!).
 
Well the numbers for Valentine’s Day are skewed majorly upward by people buying jewelry so expensive if any sensible person received it they’d murder their significant other (guys can get jewelry too, right? How else am I going to finish my pejazzle set?

Black Friday

 

 

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Contrary to popular belief, Black Friday wasn’t the largest shopping day in America until 2005.  But thanks to relentless media boredom and ruthless retailer price-cutting, it has become the largest, even spawning a bunch of really annoying titles for concurrent days, including “Sofa Sunday” and “Cyber Monday” (despite the fact that no one under 35 has used the word “cyber” since 1994).  This year, Black Friday broke all records, with 226 million shoppers crowding the halls and trampling one another in pursuit of Tickle Me Elmo…or…whatever kids are interested in these days. 

That 226 million is more than three-quarters of every man, woman and child in America.  Meaning that basically anyone who is physically capable of walking and knocking over fellow moms like a linebacker went shopping a few weeks ago.  They spent almost $400 each and collectively spent upward of $50 billion.  That means one day easily dwarfs the expenditures of virtually every other major holiday throughout the year.  And that’s just for Black Friday alone.  The total Christmas season sees that number roughly double.  So next time you hear depressing economic news, remind yourself that—in a sort of modern-day Gift of the Magi — Americans are still finding ways to acquire even more credit card debt in order to buy expensive crap they don’t really need for their loved ones.


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Research Roundup: Independent Contractors and Consumer Retail Spending

retail spending

Everybody loves lists — or at least, everybody who reads blogs, so we are told. I don’t do lists very often because it never seems that the information I write about fits well into the format.  This month’s Research Roundup post breaks the mold.

Lists take up a lot of space, though, so I’m only going to give you two of them. On the other hand, they’re two good ones. Besides, it’s pleasant to offer you some research that is not all about how badly we small business owners are doing.

The Rise of the Independents

Ego fodder is always a good thing and a recently released study by MBO Partners documents and quantifies a whole slew of things I first wrote back in 2004 in my white paper The Entrepreneurial Economy.

The MBO study is all about independent contractors, and my only beef with this study at the moment is the way MBO seems to underestimate their numbers. MBO says there are 16 million independent contractors; the Census says there are more than 21 million nonemployer businesses.

Can anybody tell me what the difference is between a nonemployer business and an independent contractor?  I didn’t think so.

In any event, here are MBO’s key findings:

  • 75 percentof independent contractors say that doing something they love is more important than making a bucket of money;
  • 74 percent of independent contractors say that making a difference in people’s lives through their work is more important than making a bucket of money;
  • 79 percent of independent contractors say they are satisfied or highly satisfied with their work situation;
  • 55 percent of independent contractors say it was a proactive choice rather than a case of not being able to find a traditional job that made them become indies;
  • 63 percent say they will continue to work as independent contractors, while only 12 percent plan to grow into employer firms;
  • Indies are spread across generations: Seniors (over 65) make up 10 percent of independent contractors, Baby Boomers (50-64) account for 30 percent of them, GenX (30-49) are the largest group, making up 48 percent of them; and Millennials are 12 percent of independent contractors;
  • Independent contractors are most seriously challenged by uncertain income streams (56 percent), concerns about retirement (46 percent) and concerns about lack of job security (41 percent); and
  • MBO predicts that the number of independent contractors will increase by 25 percent  within the next two years.

Makes me eager to see what the nonemployer numbers do over the next couple of years.

‘Tis the Season for Ca-Ching

One of the nice things about research, data and numbers is that sometimes, in addition to telling you things about yourself and your peers, research tells you useful things about your customers.

If, for example, you are a retailer, then you don’t need me to tell you how critical this time of year is for your bottom line. And, as usual, there are all sorts of predictive numbers out there that you might find useful from our friends over at the National Retail Federation.

  1. The average shopper is expected to spend $704 this holiday season on gifts and related stuff;
  2. In November and December, retail sales are expected to post a reasonably healthy $465 billion;
  3. Overall, holiday retail sales are expected to increase this year by 2.8 percent over 2010 numbers;
  4. Half of all gift receivers say they would prefer to receive a gift card rather than a gift (so you might be helping yourself quite a bit by figuring out a way to approximate the handy-dandy gift card for your retail outfit);
  5. 152 million holiday shoppers are expected to visit stores and websites on Black Friday weekend;
  6. Expect more spending in so-called “discretionary” categories this holiday season, including home furnishings and decor, sporting goods and leisure items, personal care and beauty products, electronics and computer accessories, apparel, toys and food. (What’s left?)
  7. Americans plan to spend money this holiday season, but they don’t seem to want to go into hock to do it. Forty-four percent say they will use debit cards, 24 percent will use cash and 3 percent will use checks. Everybody else (29 percent) will use credit cards;
  8. Online holidays sales are expected to grow by around 15 percent this holiday season;
  9. In addition to all those gifts, the average holiday shopper is expected to spend $130 or so taking advantage of seasonal sales and promotions to buy things for themselves; and
  10. Retailers beware: The retail industry is expected to lose approximately $3.48 billion to return fraud.


Image from Dmitriy Shironosov/Shutterstock

From Small Business Trends

Research Roundup: Independent Contractors and Consumer Retail Spending

View full post on Small Business News, Tips, Advice – Small Business Trends

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