Stop Saying That! Lost For Words in Small Business

Communications are important in any small business. Here’s a crash course in how to become a great communicator you won’t want to miss.

Collaboration

Trimming your business language. Learning to communicate effectively, especially when it comes to business, can be extremely important for any entrepreneur or small business person. But just as there is a best way to communicate in business, there is a worst and some words the experts feel should be left behind. Yahoo! Finance

How to work together. One of the important aspects of small business success along with communication is a sense of team work or knowing how to work together. But did you know you could build your entire business model around the idea of working together?  BizSugar Blog

Human Services

Playing well with others. Getting along and being able to work well even with those you don’t care for is important. Whether you manage others in your small business or are a solopreneur with a workforce of one, interaction will be unavoidable. Pick you strategy. Z-S Knowledge Center

Hiring the perfect employees. One of the ways to avoid a bad work environment before it can even start is to make sure you hire right when bringing people into your organization. The process can be easier than it seems. Bloggertone

Online

Communicating effectively with your Website design. In a way, the design of your small business Website can also be thought of as a form of communication between you and your customer. If you don’t learn how to carry on that communication effectively it may translate into lack of sales. ScottFox

What your landing page is saying. Think the design of something as simple as your landing page isn’t important? Think again! Like every other part of your Website, it sends a powerful message about you and your business. But what message is your landing page sending to customers? Sales Tip a Day

Marketing

How to get noticed. It would be great if communicating over just one channel were effective. Unfortunately, as we all know today, it’s not. There are many ways to get your message across and “getting noticed” is about choosing the right one. Dr. Shannon Reece

Talking to humans and robots. If you want to create the content that will make your online communications effective, you will have to think of all the possible audiences. Writing for the Web may be the most important kind of communicating you can do with your business today, but learning the craft is an ongoing challenge. Todaymade

Customer Relations

Patience is a virtue…even in marketing? Marketing can be a waiting game. That’s especially true in online marketing where you may have to wait for results from your marketing efforts. Is patience a quality your small business communications possess? Idea Sprouts

Customer satisfaction. It’s the best feedback you can get from the people who buy your products or services. Why would you want any less? Make sure your customers are happy. Take pride in doing all you can for them. It’s the best way to communicate to them what their business means to you. You’re the Boss

From Small Business Trends

Stop Saying That! Lost For Words in Small Business

View full post on Small Business News, Tips, Advice – Small Business Trends

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Stop Looking Down At Your Feet


Stop Looking Down At Your Feet

This content from: Duct Tape Marketing

In all my years of owning a business there’s one thing I’ve witnessed to be true – that which gets my focus gets done or another way to say it is – my intention gets my attention.

Daniel Morris via Flickr

Of course, as with so many things that are true about business, this is equally true about life in general. The things we think about create our actions and our actions create our present reality.

The reason I wander into this territory is that I’ve also discovered that if you acknowledge this phenomenon you must also accept that you have the ability to change what you focus on and change any aspect of your business or life.

Change your point of view and you can change your life.

For most business owners the real problem is the lack of a compelling future vision or any long-term view at all. I know you’ve heard this before, but it’s one of those once a day kind of notions. Creating a compelling picture of where you need to be in three years from now is not something your stop and do in a planning workshop, it’s something you think about in the shower and you take to work every day.

It’s so easy to get caught up in the moment of running a business that we get pushed and pulled into one course correction after another. Unless you have a view of where you are headed and catch a hint of that vision every day you’ll trudge through each step along the way.

I had a running coach once that gave me the best advice I’ve ever received. The advice had nothing to do with footfall, turnover or arm swing. He simply told me that if I wanted to be a better runner I needed to change what I looked at.

Instead of looking down at my feet or a few strides of pavement forward, as many runners do, he suggested that I look as far ahead as I could see and let that far off horizon pull me forward. I can tell you that this little piece of advice changes my physiology and literally yanks me forward.

I think the same is so true for business owners and here are the questions that may help you change your point of view.

  • Have your framed your far off horizon?
  • Is it a big enough vision to pull your towards it?
  • How can you develop the habit of keeping your head up and fixed on your bigger vision?
  • How will your new intention impact what gets your day to day attention?

View full post on Small Business Marketing Blog from Duct Tape Marketing

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Facebook Should Stop Worrying So Much About Google Plus


Facebook Should Stop Worrying So Much About Google Plus

This content from: Duct Tape Marketing

Facebook made a couple moves last week that were immediately categorized as in reaction to Google+ features.

They include easier group management and the ability to make personal profile posts public and let people subscribe to your publicly shared posts are clearly a nod to Google+ functionality, but here’s the deal – it’s not what Facebook is about and trying to copy Google+ is probably more of a threat to Facebook than staying true to its roots.

For the most part, Facebook users don’t really want to manage groups and decide who gets to see what – they just don’t friend people outside of their circle. This actually adds a layer of thinking that cuts at the very way the core users manage their Facebook use.

Facebook built its empire by staying very true to the friend-sharing model and creating the best technology. You could argue that the user interface is a bit clunky, but no one can argue with the fact that even at 600 million plus users, sharing increasing amounts of data, Facebook’s engine works.

Sure, millions of people are jumping on Google+, but as it turns out for something different than Facebook. I personally find Google+ to be a better experience for my needs than Facebook, but I am not a typical Facebook user.

From a business use perspective I find Google+ interesting and useful, but I am still very bullish on Facebook as a platform to reach consumers and extend a small business brand.

Just this past week, I received friend requests from several family members who were just now stepping into Facebook as a method of keeping up with friends and family. That’s what makes Facebook too useful to fail any time soon. And that’s the usage Facebook should take to the bank.

Imagine the inertia required for a twenty something to move their entire social communication habit, and that of their entire social and quasi-social circles. For many in this group, Facebook has been the only means of communication with friends they’ve employed. Sure, people were on Friendster before Facebook came along, but social behavior prior to Facebook was simply something people did in pockets – now they do it as entire families and as a way to stay in touch with pretty much anyone they choose.

Sure, Google+ is a still a very cool with its core audience – heavy Internet and social media users. Facebook stopped being cool with its core audience, college students, the day it let me in, but that hasn’t slowed their use. In a way Facebook owns their ability to communicate beyond text messages and that’s what Facebook should focus on.

Like it or not, Facebook tightly controls the best audience data machine ever created and a platform for tapping that data that should ensure they are hugely profitable for years to come, unless they forget what got them here and start chasing every competitive force in a move that may render them less useful to those the built it.

View full post on Small Business Marketing Blog from Duct Tape Marketing

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