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John Locke Shares His Strategies for Selling a Million Books on Amazon

John LockeIn 2011 I wrote a few business book reviews based on a couple of Kindle purchases.  In addition to the business books, I picked up one of those  $.99 Kindle Singles written by John Locke about a savvy CIA assassin named Donovan Creed.  I got hooked on his engaging and entertaining stories and before I knew it, I had read through all nine of them and there were no more! (sniff).  When I check bed a few months later, at the end of the list of nine was How I Sold a Million Books on Amazon in Five Months.”  I picked it up without even thinking about it.

Now that it’s a nominated best business book for 2012, I asked John Locke to share some of his secrets for writing, promoting and selling ebooks.

Ivana Taylor:  What was the tipping point that took your novels to the 1 million mark?

John Locke:  This is a very difficult question to answer and had you asked it six months ago I would have given you a different response. Back then I would have said it was a combination of the blog posts I’d written, emails I’d answered, Twitter contacts I’d made, and the Amazon sales engine that links similar books and identifies the categories readers search, such as Movers and Shakers, Top 100, and so forth.

But today I have a different answer because, while my last two books were best sellers, neither did as well as my flagship books, Saving Rachel and Wish List. Those books drove my sales into the stratosphere. These days my blog is still effective, I have ten times as many subscribers as I did when Saving Rachel came out, four times as many contacts, and twice as many Twitter followers. And the Amazon sales engine is as effective as ever.

My recent book, Call Me! got no higher than #20 overall. I look around and see other authors setting all sorts of sales records with a first book, and realize there are many roads to the top. But the tipping point to that top level of sales seems to be the book itself. Saving Rachel and Wish List caught the public’s imagination, and the sales were breathtaking.

For an entire month I sold more than 12,000 units a day. At one point Saving Rachel and Wish List were #1 and #2 overall. On my best day I sold 30,000 ebooks. All the marketing methods helped, and the Amazon sales engine was a huge factor. But these days I’m convinced the major factor, or tipping point, is the book itself. Writing that type of book is like catching lightning in a bottle. And when you write one of those, you know it. But everything you write is not going to have that type of effect on the public.

Ivana Taylor:  You said, “Don’t let the things you don’t have prevent you from using what you do have.” Do you have an example of this principle in action around marketing your books?

John Locke:  Here’s one: I had no formal training as a writer. I never took a writing course, never attended a seminar or workshop. In other words, I had no experience. But I didn’t let that prevent me from using what I did have: imagination, drive, determination. As for marketing, I did have money to spend on ads and so forth, but the money I spent didn’t help. Cost-free marketing is the only type that generated sales for me. So if you don’t have money to invest, don’t let that stop you from using what you do have: enthusiasm, empathy, people skills.

What I’m saying, there’s always a way to compensate for what you don’t have. If I’m not as smart as you, I’ll have to work harder. If another woman is prettier than you, you might have to be more charming. There’s always a way to compensate.

Ivana Taylor:  What do you mean when you say you don’t set sales goals, you set project goals.  How does that work? What’s a project goal that a small business author might set and how would they track it?

John Locke:  I always tell people that goals should be low enough to hit and high enough to matter. A wonderful project goal for a starting author would be to get five, 5-star reviews for his or her book. That’s a significant goal when you’re starting out. Without a specific goal like this, you won’t do the necessary things it takes to achieve it. In other words, if you set a goal to get five 5-star reviews, you’ll be able to create a plan for hitting it. You’ll ask friends to review your book. You’ll read reviews others have gotten and it will dawn on you to contact the reviewers and see if they’ll review your book.

These are simple things, but without the goal, you’ll never draw up the plan. Without the plan, you’ll never take the action.

Ivana Taylor:  You say that you should have a quotable quote for each encounter and interview.  Why? How does this help your marketing?

John Locke:  Quotes are sound bites. People remember sound bites. If you listen to the evening news, it’s all sound bites. When someone tells you about a movie or TV show or comedy act they enjoyed, they’ll quote dialog or jokes, which are nothing more than sound bites. Monday I did an interview and got this quote in: “Wish List is half rocket ship, half roller coaster.” I spoke to the interviewer a full hour, but that’s the comment she remembered. Yesterday I got this quote in:

“It’s amazing how everything comes together when you put the reader first.”

I could have pontificated on the subject for an hour, but people appreciate the economy of words a sound bite offers. I believe authors should set a plan for each interview. In the past three days I’ve done five interviews, and had a specific plan for each. I went to each site and became familiar with the type of interviews they’ve done in the past. I tried to figure out the best way to approach the upcoming interview. I’ve heard authors say they’ve done so many interviews they could do one in their sleep.

Don’t worry, they say, they’re good on their feet, they’ll just wing it. “Just winging it” is another way of saying you didn’t bother to prepare (that’s my sound bite for you!)

Ivana Taylor:  This quote was a whack on the side of the head for me, “My work isn’t 10x worse and theirs isn’t 10x better for the price.” How did you set the pricing for your book? What advice would you give other business authors about pricing their book?

John Locke:  You should always have a reason for your actions. I set my prices low because I wanted to make buying my books an afterthought. Also, I was writing day and night at the time, so I figured to make volume sales. So those were my reasons for the 99-cent price point. But circumstances change.

On February 1st, Wish List will be available in mass-market paperback in every bookstore and retail outlet in America. I set the price extremely low for a paperback book: $4.99, because I’m trying to get noticed in a new market. But I don’t want to self-compete against my ebooks, so for the first time, I’m raising the prices of my Donovan Creed series.

Am I abandoning my core readers? No. All future Creed books will still debut at 99 cents for a period of time that allows my loyal readers to download them at my “friendship” price of 99 cents. After that, I’ll raise the price so as not to hurt sales of the paperback versions. My Emmett Love and Dani Ripper series will continue to be sold for 99 cents unless the circumstances for those books change. So my advice is to have a reason for your pricing. It can be based on experimenting with different price points, or some other factor that makes sense to you.

From Small Business Trends

John Locke Shares His Strategies for Selling a Million Books on Amazon

View full post on Small Business News, Tips, Advice – Small Business Trends

5 Keys to Successful Sales Strategies

Successful sales is a deliberate, thoughtful activity. You need a process that you initiate over and over again. Whenever I talk with small business owners or salespeople who aren’t realizing the results they desire, the cause is usually the same: They don’t have a sales strategy.

keys money

You can’t sell here and there. You can’t pick up the phone when you have a minute. Sales requires a strategy, a process, a way to proceed that you can measure and monitor. Sales is something you have to commit to on an ongoing basis. You can’t just try it for 30 days! It takes persistence, energy and focus.

Think of the sales process in terms of bike riding. When you ride a bike you have to gain momentum. When you first start to pedal, it takes extra energy to get the bike to move. Once you’ve been riding you develop a flow; you can even glide at times. As you ride you build up steam. And when you hit a hill it is easier to climb it because you already have that momentum going.

That’s what an effective sales process is like. Starting out takes extra energy. You have to put the plan in place and start the ride. Once you get that energy going, it becomes easier to maintain. You still have to pay attention to what you are doing, but sticking with it and realizing results becomes easier the more you pedal. However, if you start and stop, and start and stop, you’ll be exhausted … and have nothing to show for it.

There are 5 steps to a successful sales strategy:

1. Define your target market. Knowing this is critical to your sales success. You aren’t going to do business with everyone. And even if you were, you have to start somewhere. You have to have a place where you can focus in order to build up that momentum we talked about.

Once you have the market defined, create a list. This list should be large enough to give you the opportunity to really delve in and repeat the process a couple of times. If your target market is too small your odds of success decrease. You may have to merge two similar target markets in order to have the numbers working in your favor.

2. Determine your outreach. Will you cold call or network or both? I have a system that works really well for my clients. It goes like this:

Once you’ve defined your target and created the list, reach out to your networks to see if you are connected in any way to the person or organization you seek. This includes direct outreach – emailing or calling them – and exploring your LinkedIn contacts. Remember, you are looking for an introduction. That’s it! You want the opportunity to meet with the prospect. When your friend or associate introduces you to the prospect, follow up and set up the meeting.

Next, take the ones on the list you don’t have a connection to and cold call them. This could mean sending them an introductory letter or postcard, or picking up the phone and calling them. If you send an introductory letter or postcard, you must tell them that you will call to follow up – and then follow up! You can’t leave the action in their hands. The process is yours to conduct, not theirs.

3. Know your questions. Before you go on a sales appointment, create a list of questions to ask the prospect. This is the time for you to really get to know them, their needs, their business practices. It is not the time for you to talk endlessly about your product or service. If they look like a qualified prospect, provide them with a quote. If they don’t, walk away.

4. Deliver and build. Deliver on what you said you were going to do for the prospect. Then make sure you build the relationship. Don’t expect them to stay with you or use you for other needs if you aren’t taking the time to build the relationship with them. The sales process doesn’t end with the sale.

5. Monitor. This is one of the most critical aspects of a successful sales strategy. As you move forward with your plan you must keep track of how well it is working. On the first day of each month, take a look back at the previous month. Ask yourself these questions:

  • How did it go?
  • What worked?
  • What didn’t work?
  • Did I hit my numbers?

Knowing what works and what doesn’t gives you the opportunity to tweak your process. Adjust or get rid of what doesn’t work, and keep what does. If you hit your numbers, celebrate! Then prepare for the coming month. What’s the goal? What’s the plan?

If you didn’t hit your numbers, determine what might need to be changed and change it. Then add the missed amount to the coming month’s goal. You don’t want to give up on the overall goal by just letting the past month drop. You want to take the sales dollars you didn’t get and add them to your goal for the coming month. Now plan for how you are going to achieve that – and get going.

Repeat.

This is a process that will work over and over and over again. You’ll find that the momentum builds with each step, so it becomes easier to do. Moreover, you’ll realize results from this sort of structure. Implementing a sales strategy keeps you focused and succeeding. And it makes the whole sales process easier to do. So do yourself a favor and give it a whirl! I’m sure you’ll notice the difference.


Image from 3DProfi/Shutterstock

From Small Business Trends

5 Keys to Successful Sales Strategies

View full post on Small Business News, Tips, Advice – Small Business Trends

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6 Lead Generation Strategies for Local Businesses

Small businesses advertising in their own local market often operate under the “big local lie.” It’s common to see small business owners who have tricked themselves into believing that they don’t need to advertise at all and can rely solely on referrals for lead generation and repeat sales.

strategy concept

These small businesses will quickly discover that relying on referrals alone will cause them to get stuck in a growth holding pattern.

Let’s look at six ways smart local businesses can get more leads. As you can see, it doesn’t take a big marketing budget for small businesses to increase new leads and get more referrals.

  1. Focus on Lead Capture—Establish a standard process for your business to capture lead information during any interaction with a potential customer. Train employees on the process and emphasize its importance for future business growth. When you’re interested in direct responses, you need to ask the right questions. You need to gather useful information that allows you to make business decisions that add up to profits. Coupons, discounts and trials are effective offers for capturing lead information in person. Forms, white papers and demos are effective ways to engage with your website audience and capture useful information.
  2. Use Local SEO—Establish a Web presence for your business and optimize your website. Tools like Google Places are essential for getting listed and found online. Use the Google keyword tool to research common phrases people use to find your product or service. Make sure your page titles use those key words, and write page copy with those key words. Also, find and engage with local, influential bloggers. Build a relationship with them, or even offer to write a guest blog post twice a month. It’s never too late to get involved in social media and use it as a mechanism to drive traffic to your website. Make sure you’re using lead magnets across your social properties to capture information.
  3. Segment Your Contact Database—Get the right message to the right person at the right time by tracking behavior. Monitor who visits your website, what Web forms they fill out, what emails they open and what links they click. Demographics and psychographics allow you to target your message and offering. Clearly outline the benefit your product or service offers based on your potential customer’s needs.
  4. Create Partnerships—Build relationships with businesses that offer complementary products and services. Build your partner’s business into your business and yours into theirs. Make lead capture and your partner’s offering part of the entire sales and delivery process. The key to a powerful partnership is to create added value for your customers.
  5. Promote Local—Local consumers want to benefit their local community. Consumers will buy local when it is convenient, when they have a relationship with you, and when they are informed. Consumers will even be willing to pay more for a product or service once they are loyal to a local business. There are numerous coalitions and organizations that support locally owned businesses, which form the backbone of the local economy. Join your local chapter of Local First and chamber of commerce to stay informed and visible to local consumers.
  6. Develop a Referral Strategy—Create a methodical way to generate referrals. Outline a systematic referral process and incentivize your employees for collecting referrals. The best time to ask for referrals is at the time of purchase, shortly after a recent purchase or after a customer satisfaction survey. Caution: Never ask for a referral when a customer is not happy. Track referral volume and conversion rate month-to-month.

Lead generation does not have to break the bank. Established processes and focused execution have the power to grow and sustain a small business. To hear about more strategies for increasing local lead generation activities, check out this previously recorded webinar.

From Small Business Trends

6 Lead Generation Strategies for Local Businesses

View full post on Small Business News, Tips, Advice – Small Business Trends

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