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Dec 16th
U.S. Senator Olympia Snowe is up in arms against Amazon since the online retailer released its Price-Check app for Android just in time for the 2011 holiday season. Amazon’s iPhone version was released a year ago, so the uproar now seems less about the app itself and more about Amazon’s poorly timed limited promotion of the app. Amazon gave users a $5 credit for inputting prices of items sold in brick and mortar stores, when they bought the same item through Amazon. Snowe said in a statement:
“Small businesses are fighting everyday to compete with giant retailers, such as Amazon, and incentivizing consumers to spy on local shops is a bridge too far.”

The Internet meme machine has been working overtime on this, with some portraying Amazon as the Grinch for launching this during the one season of the year that smaller retailers can get ahead in terms of sales.
For instance, a group on Change.org has a petition to get Amazon to stop price comparison. They believe that Amazon doesn’t pay taxes or contribute to local economies in the way small businesses do, and, they say, doesn’t have the right to this kind of data from small businesses.
But is Amazon really evil for coming out with both the app and the promotion? Secret shoppers and price comparison services have been around for years. Is having a way to digitally compare prices such a sin?
We’re all Price Sensitive
Many complain that people will walk into a small business, look at an item, then leave when they find out they can get it cheaper on Amazon.
To my point: of course you can get it cheaper on Amazon. You knew that already! If you’re a consumer, and shopping based on price alone, that small company never had your business to begin with.
What I’d be more inclined to use the app for is when I’m shopping in a big box store. (‘Is this Spongebob Lego set cheaper at Wal-Mart or Toys R Us than it is at Target?’) In this scenario, small businesses aren’t hurt.
And what about all the small businesses that sell through Amazon? The app isn’t hurting their business.
Market Forces, not Amazon, are to Blame
This app and others like it came out over a year ago (in some cases longer). They haven’t killed off small business yet. While it’s clear that Amazon is competing hard, and could have timed its promotion better in the eyes of some, that hardly proves it’s out to kill American small businesses.
Also, remember that it’s your customers who are buying online — not only because of price but because of convenience and selection. Every year the online sales volume grows. You can’t change this trend by trying to keep customers from getting information.
We’re all small businesses here at Small Business Trends — we’re sympathetic, but realistic too. If you’re worried about Amazon as a retailer, that means you may have to face some unfortunate realities: start selling your product online, or offer the lowest price. Or take a page out of an industry that has had cut-throat competition for years, grocery stores. Shower customers with service. But don’t blame Amazon. They’re not the only ones competing. And much as we may be tempted by the idea, trying to stifle the competition is never a long term solution. If it’s not Amazon today, tomorrow it will be another retailer.
Amazon Price Check App: Small Business Threat or Sign of the Times?
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Aug 14th
Trading Home Run Anticipation, Practical Adventures in Technical Analysis, What’s Working Now in Trading, Past Home Run Code’s Cracked, Secrets of Copying Successful Traders and How to Win in Your Trading Series of Monthly Reports for Success in Trading.
Incredible Trading Times Inner Circle Membership
May 21st
I’ve got a second-grader and a preschooler at home, so we read a lot of kid’s books. (In fact, I can do a pretty good impromptu Seuss on almost any topic.) Nursery rhymes were a special favorite of my daughter, and we read one collection until it literally fell apart.
After you read each one a few thousand times, your mind begins to go numb, so you end up looking for patterns, embellishing, and inserting just plain goofy stuff.
This cartoon came after reading Little Miss Muffet and doing the Itsy Bitsy Spider finger play. I quickly ran into my office, wrote it down, and then played Spiderman riding My Little Pony to the circus.
My days are nothing if not eclectic.
Busy Business Times: I’d Love to, But . . .
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Mar 18th
Here’s a comparison of our lyrical preferences since the 1970s:

Image: Funpic.hu
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Nov 11th
Talking Small Business With the New York Times
This content from: Duct Tape Marketing
Marketing podcast with Loren Feldman (Click to play or right click and “Save As” to download – Subscribe now via iTunes
The world of traditional publishing has changed dramatically over the years and more and more publications are looking for ways to expand their coverage of small business as a way to pick up additional readers in this growing area.
On that note, me guest for this episode of the Duct Tape Marketing podcast is Loren Feldman, Small Business Editor of the New York Times. The Times, a long established publication, has picked up its coverage of small business dramatically, particularly in the online space.
The You’re the Boss blog is a great home for information written for and, in some cases, by small business. It is further billed as a place where business owners can compare notes, ask questions, get advice, and learn from one another’s mistakes.
One of my favorite projects on the site is a user generated video feature called “How I Saved My Company.” Readers are asked to submit videos where they talk a little about their business, explain how they got into some form of trouble and how they saved their business. These are some pretty candid stories and offer inspiration and a chance to get a bit of exposure for you business on the site.
When asked the “What’s the best way to pitch a story to Loren” question – he offered:
Many folks are claiming that print is dead and when asked Feldman offered that in his world that the New York Times is no longer a primarily print publication. According to Feldman, the New York Times publishes far more words online than in print.
The world of print has certainly changed and as someone that enjoys the occasional magazine and newspaper I hope the evolution of small business coverage continues to grow.
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Nov 2nd
This is a guest post by Carmine Gallo, author of “The Innovation Secrets of Steve Jobs: Insanely Different Principles for Breakthrough Success.”
The global recession has forced many people to reconsider their careers and life choices. In these turbulent times, where does one turn for career advice? As I was researching the material for my new book, The Innovation Secrets of Steve Jobs (McGraw Hill) I realized that many of the principles behind Jobs’ breakthrough success at Apple apply equally to the management of one’s career.
Jobs has had his share of setbacks and skeptics. He started what would become a multi-billion dollar brand by sharing his parents’ kitchen table, he was fired from the company he started, and he rebounded from two near-death experiences to become one of the most iconic business leaders in corporate history. He’s learned a lot along the way and he has a lot to teach the rest of us. Here are just a few ways Jobs can teach you to ‘think differently’ about professional and career success.
Put a dent in the universe. Steve Jobs has never underestimated the power of vision to move a brand forward. Vision inspires new ideas and attracts evangelists to your cause. In 1976, Steve Wozniak was captivated by Jobs’ vision to “put a computer in the hands of everyday people.” Wozniak was the engineering genius behind the Apple I and the Apple II, but it was Jobs’ vision that inspired Wozniak to focus his skills on building a computer for the masses. Jobs’ vision was intoxicating because it had four components that all inspiring visions share: It was 1) bold, 2) specific, 3) concise and 4) consistently communicated.
In 1979, Jobs took a tour of the Xerox research facility in Palo Alto, California. There he saw a new technology that let users interact with the computer via graphical icons on the screen instead of entering complex line commands. It was called a “graphical user interface.” In that moment, Jobs knew that this technology would allow him to fulfill his vision of putting a computer in the hands of everyday people. He went back to Apple and refocused his team’s effort on building the computer that would eventually become the Macintosh and forever change the way we talked to computers. Jobs later said that Xerox could have “dominated” the computer industry but instead its ‘vision’ was limited to building another copier.
Innovation — the kind with a big “I” that moves society forward — doesn’t happen without a bold vision. Just as Jobs had a vision for his brand, you must have a vision for the most important brand of all — yourself. What vision do you have for your company or your career? Yes, you need to follow your gut and do something you are passionate about — doing what you love is Steve Jobs’ first principle for breakthrough success — but while passion gives you energy to overcome skeptics and obstacles, vision points you in the ultimate direction.
Kick-start your brain. There’s no dispute that Steve Jobs thinks differently than the rest of us. His creative ideas have transformed not one industry, but four — computing, music, entertainment, and telecommunications. Innovation — in products or careers — requires creativity and creativity requires that you think differently about…the way you think. Scientists who study the way the brain works have discovered that innovators like Steve Jobs do think differently but they use a technique available to all of us — they seek out “diverse experiences.” This reminds me of the story behind Apple’s name. The idea fell from a tree, literally. Steve Jobs had returned from visiting a commune-like place in Oregon located in an apple orchard. Apple co-founder and Jobs’ pal, Steve Wozniak, picked him up from the airport. On the drive home, Jobs simply said, “I came up with a name for our company — Apple.” Wozniak said they could have tried to come up with more technical sounding names but their vision was to make computers approachable. Apple fit nicely.
Steve Jobs creates new ideas precisely because he has spent a lifetime exploring new and unrelated things — seeking out diverse experiences. Jobs hired people from outside the computing profession, he studied the art of calligraphy in college (a study that found its way into the first Macintosh), meditated in an Indian ashram, studied the fine details of a Mercedes-Benz, and evaluated The Four Seasons hotel chain as he developed the customer service model for the Apple Stores. Look outside your industry for inspiration. Bombard the brain with new experiences. Remove the shackles of past experiences.
Say no to 1,000 things. Steve Jobs once said the secret to innovation comes from “saying no to 1,000 things.” Steve Jobs is as proud of what Apple chooses not to do as he is about what Apple chooses to focus on. The lesson — don’t spread yourself too thin. Find the career that intersects your passion, skill and the ability to make money doing it. Once you find it, focus on it, work at it, and dedicate yourself to excellence in that area. Say “no” to anything else that will distract you from pursuing that career. If you are looking for a work or frustrated with your current job, there will be plenty of friends, families and colleagues who offer unsolicited advice on what’s best for you. Filter out the ideas that might derail you from the career best matching your strengths and passion.
Master presentation skills. Steve Jobs is considered one of the greatest corporate storytellers in the world. His presentations inform, educate and entertain. By giving extraordinary presentations, Steve Jobs stands out as a leader and communicator. You are being judged to a large degree on your ability to communicate what you do. The big difference between extraordinary communicators like Steve Jobs and the average leader is that people like Jobs use presentations to complement the message. The speaker is the storyteller; PowerPoint slides serve as a backdrop to the story. That means you must learn to avoid bullet points and to think visually about bringing a story to life. Read The Presentation Secrets of Steve Jobs (McGraw Hill, October 2009), for tips and techniques to create a presentation that would make Steve Jobs proud.
Don’t let bozos get you down. Steve Jobs knew he had the skills to build a computer that would be simple enough for the average person to enjoy. Few others shared his vision. Ken Olsen, the founder of Digital Equipment, once told Jobs “There is no reason why anyone would want a computer in their home.” Thank goodness Jobs didn’t listen. When Jobs returned to Apple in 1997 after a 12-year absence from the company he started, Apple was close to bankruptcy but Jobs rallied his employees, customers, and investors with the vision of what Apple could become. Millions of Apple fans have Jobs to thank for not listening to critics who believed Apple was destined to fail. If he had, consumers would not be enjoying Macs, iPods, iPads, and iPhones which popularized touch-screen technology. Many people around you think they know what’s best for you. Only you can be true to your own heart and intuition.
Innovation sits in a lonely place because very, very few people have their courage of their convictions and the self-confidence to tune out negative voices. Perhaps the greatest lesson Steve Jobs teaches us is that risk-taking requires courage. Believe in yourself and your vision and be prepared to constantly defend those beliefs. Only then will you be able to lead an “insanely great” life and career.
Carmine Gallo, author of The Innovation Secrets of Steve Jobs: Insanely Different Principles for Breakthrough Success, is a presentation, media-training, and communication-skills coach for the world’s most admired brands. He is an author and columnist for Businessweek.com and and a keynote speaker and seminar leader who has appeared on CNBC, NBC, CBS, MSNBC.com, BNET, RedBook, Forbes.com, and in the New York Times, the Wall Street Journal and Investor’s Business Daily, as well as many other media outlets. Gallo lives in the San Francisco Bay area and is a former vice president for a global, top-ten public relations firm.
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Sep 30th
| Indian companies are getting tech-savvy and discovering social media, which has vast resources of private information,… |
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Sep 23rd
In the 60′s it was a song of revolution when change was just not as common. Today, it reflects a fact of life, at least for small business owners and entrepreneurs. It’s time to realize that not only are the times changing but so is your business. Ignoring or resisting that change may mean there is no place for you in an evolving market. Will you be changing and, if you stay the same, what will it cost you?
Six Apart announces new merger for content-based small business. Though some of the natives seem a bit restless, an announcement today by Six Apart Media focusing on thier TypePad blogging platform indicates that a merger with advertising platform VideoEgg to form a new company SayMedia with nthe express purpose of enhancing tools for content entrepreneurs. Read the announcement above. The Official Everything TypePad Blog
iPad soon to have new competitor. Blackberry users unite! If your a small business owner who regularly uses mobile technology (and more and more of us are these days) there’s no need to run out and purchase Apple’s iPad just yet. Research In Motion Ltd., the company responsible for the famous iPhone competitor Blackberry is apparently readying another tool to challenge the supremacy of its chief rival. In which camp will you be found? Yahoo! Finance
Technology can help your small business ready for a disaster. Important steps to address your business technology including phone systems, remote data access, data backup, professional Web and e-mail servers and more are all part of editor and technology evangelist Ramon Ray’s video promoting a free Web seminar tomorrow on hos making the right decisions about your small business technology can make all the difference when disaster strikes. SmallBizTechnology.com
A few words about the recession. Not the one that’s always in the news caused by bad loans and credit crunches. No, we’re talking about the recession of an age and a way of thinking. It’s a recession savy entrepreneurs and small business owners must understand thoroughly, or they will soon have no business at all. Seth Godin’s Blog
Innovation is the new norm. Entrepreneurs and small business owners must no longer think of innovation as something for the other guy. Change is not something to be dragged into when your competitors force you or when your customers demand it. It is something to think about every day to make things better for you and your business. Open Forum Innovation
Digital natives will change your business. And this may be both those who work for you and those who may be your customers. As your business moves into the future, remember that change will always be a part of your company’s survival. Think of this as the next adventure. Just be sure that you’re prepared. Small Business Trends
Understanding the digital ad network for your small business. There was a time when advertising was as simple as buying time on your local TV or radio station or ads in your community newspaper. No need to worry about niche markets or targeting a customer base that shares your passions and interests. Your customers were local and so was your product. As a result, marketing locally was a no-brainer. No longer. Here, Matthew Gussin, a senior marketing consultant helps you understand the new advertising model. Business.com
Small Business News: The Times They Are A Changing
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Sep 22nd
Hey, New York tri-state area folks! Join me this Thursday at the New York Times Small Business Summit.
I will be there along with my friend John Jantsch of Duct Tape Marketing and Will Chen of WiseBread. The 3 of us will be holding round-table Q&A sessions throughout the day, all made possible courtesy of American Express OPEN Forum.
The topics we’ll cover include:
But we can talk about any business topics you’d like to discuss.
In addition to our roundtables, there will be a great line-up of speakers, including New York Times business editors and bloggers, Jerry Greenfield a Founder of Ben & Jerry’s, Shiv Singh, the Social Media Director at PepsiCo, and Robin Chase, Founding CEO of ZipCar.
Date: Thursday, September 23, 2010
Time: 7:30 am -5:30 pm
Location: Hilton New York. 1335 Avenue of the Americas Manhattan
Register: $99 includes all-day pass, plus breakfast, lunch, and cocktail. Register here.
(According to NYT’s Facebook page, you can use discount code FBF10 to get $15 off.)
Twitter hashtag: #OPENNYT
Join Us at the New York Times Small Business Summit
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Sep 10th
| Michael Zimbalist, the Times Co. vice president… the Web and in social media but declined to provide any details about the project to the newspaper. |
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