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Is Direct Mail Dead or New Uses for Old Tactics


Is Direct Mail Dead or New Uses for Old Tactics

This content from: Duct Tape Marketing

uzvards via Flickr

The first half of the title of this post is a question I get, in some variation, quite frequently these days. You could change the subject to email or face to face networking or press releases, but the implication is always that some long established marketing tactic has been supplanted by Twitter or Facebook.

My answer is always the same – nothing is dead – but the ways we use them have changed.

My take is that if you establish a strong marketing strategy, one that helps you build trust, and you fully understand the behavior and objectives of your ideal customer, then you can use almost any tactic to build your business.

In fact, some of the more “traditional” offline approaches have never been more effective when fused with technology and newer online approaches.

Digital has changed the customer communication environment fundamentally over the years and caused many to forgo the traditional broadcast tools.

But, smart marketers are discovering new ways to use old tools that are more in line with inbound marketing practices and are taking advantage of technology leaps to make a tactic like direct mail even more effective.

I return once again, as I do often, to my definition of marketing – getting someone who has a need to know, like and trust you – if you can find a way to use a tactic to do that, than no tactic is dead or even out of bounds.

Even the often maligned Twitter auto DM is fair game if you can find a way to use it to build trust – the fact is few can, but my point is there are no set rules or magic tactics in this game.

Here are a few examples of new uses for old tactics:

  • Use variable data printing on demand printing to create highly personalized direct mail pieces with unique images, stories and calls to action based on your customer database. The technology is there to do this in small batches with hundreds of variations.
  • Use technology to produce postcards that invite each recipient to a personal landing page that features information tailored to their interests and alerts a sales team to initiate a further contact.
  • Use traditional broadcast and print advertising to drive prospects to a series of free online videos that educate, entertain and inform – oh, and build know, like and trust.

Reaching markets and creating buzz about our products and services still requires an integrated approach – that part won’t ever change, but before you drop a proven way to reach your prospects from the mix consider how you might use it build trust instead of move product.

View full post on Small Business Marketing Blog from Duct Tape Marketing

Social Media 3Q Update: Who Uses Facebook, Twitter, LinkedIn, & MySpace?

The third quarter 2010 demographics of Social Media users according to Google’s Adplanner services has a few surprises.
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Three uses for a free Kindle book

Charlie Huston used one of his books (no longer free) to get me hooked on the rest of the series. Get one free, buy three. Backwards but effective.

Another: To spread an idea you believe in (where money is not the object).

And: To create hoopla for a new book launch. Josh Bernoff is doing a freebie with his new book, just this week. (Sorry, US only–publishing rights are largely a pre-digital artifact).

When the marginal cost of the interaction is zero, the marketing opportunities of spreading an idea increase dramatically.

View full post on Seth’s Blog

Travel industry uses Facebook and Twitter to reach customers

“I definitely think that social media is about to change the way we do things entirely,” says Jill Fletcher, social media and communications manager…
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Consumer Watchdog Uses Google Analytics to Track User Behavior…Wait, What?

History buff and music journalist turned social media enthusiast, Yvonne Bell is the new Search and Social Media blogger for SEJ.
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Delta uses Twitter to rise above its rivals – Related Stories

Delta is earning plaudits from airline-industry experts for its social-media customer-service efforts. The company has service staff on standby to respond to…
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Oklahoma congressional candidate uses social media extensively to build network of supporters

Social media was also used to great effect for a petition drive launched by U.S. Rep. Tom Cole, R-Moore, to defend the Second Amendment, McFerron…
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Microsoft Uses Deep Pocket Strategy in Mobile App War


Whatever happened to the Kin? Image: Verizon

Apple has first-mover advantages and revenue share. Google is making app development accessible to everyone. How is laggard Microsoft planning on catching up in the smoking hot mobile app market? By reaching into its amply padded pockets. The usual, in other words. Bloomberg BusinessWeek has more:

Microsoft Corp. is paying developers to build mobile applications for its Windows Phone 7 system to help it narrow a lead by rival products from Apple Inc. and Google Inc.

The company is providing financial incentives ranging from free tools and test handsets to funds for software development and marketing, said Todd Brix, a senior director at Microsoft who works with app developers. In some cases, Microsoft is providing revenue guarantees, and will make up the difference if apps don’t sell as well as expected, he said.

Microsoft revamped its flagship mobile operating system to recoup market share lost to Google and Apple. To win consumers, the world’s largest software maker needs an ample supply of games, music and navigation apps when handsets with Windows Phone 7 reach stores later this year. Some developers may be reluctant to sign up before they know Windows Phone will lure enough customers, said Kevin Burden, an analyst at ABI Research.

“In no way do they want to say, ‘Trust us, there will be apps at some point,’” said Burden, who is based in Hopkinton, Massachusetts. “If that means paying developers, so be it. It’s a good strategy for them.”

It would be an even better strategy if Microsoft could come up with an innovative mobile product that people really wanted to buy.

Reggie Middleton has an interesting take on why Microsoft might actually be a force to be reckoned with (on Zero Hedge).


View full post on Business Pundit

Study says West uses social networking to subvert China

http://homewealthproject.com/wp-content/blogs.dir/1/files/HLIC/40724fe16cc2e81416130470dbf9f6c5.jpg Ethnic riots in China’s… the state-run China Academy of Social Sciences (CASS) said in its annual report on the development of new media.
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