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Jan 2nd
The more I talk to business owners, the more unique I realize I am in that I write business resolutions each New Year’s. And yes, I know everyone thinks that resolutions are bunk; after all, they never come true, right?

I have a very specific strategy when it comes to setting resolutions, both personal and professional. It’s a well-kept secret that I’m going to share. Ready for it?
Make Them Realistic
That’s it. Honestly. People get upset when they set unrealistic resolutions (I want to become a millionaire overnight! I want to lose 30 pounds without exercising!), and they blame it on the resolutions themselves. But resolutions (call them goals, if you like) are only the tools to organize your thoughts toward what you want to happen.
Make Them Auantifiable
Last year, I set a resolution to attend at least two local business events a quarter. That’s easily quantified, and easy enough to measure. There’s no vagueness in what I wanted, and I can only blame myself if I didn’t meet this goal. If your goals are about the number of new clients you want in 2012, or how much you want revenue to increase, assign a number to it. Go on. Don’t be afraid. Make it a number that’s reasonable to achieve, but still just a bit out of reach so that you have to stretch to achieve it.
Don’t Sit Around
Resolutions don’t just come true by themselves. You’ve got to create action items to achieve them. For instance, if I want to increase sales by 30 percent in 2012, what can I do to make sure that happens? Action items might look like this:
Your list of action items will look different than mine. Just ask yourself: How can we achieve this resolution? Who’s involved? And make sure you assign the task to the person who will help get it done.
Don’t Expect Miracles
Every year, I list “hire a full time employee” on my resolutions for my company. So far, it hasn’t happened. But that doesn’t mean I can’t keep trying. This year, I added four freelancers–who, in all honesty, probably equal one full-time staffer. So I’m getting there. I’m not afraid to shoot for the moon, but when I fall short of my resolution, I dust myself off and start on next year’s list.
Here are a few of the resolutions I’m making for 2012:
Do me a favor. Share at least one of your business’s resolutions for 2012 below in the comments. Let’s commit together to making them become realities!
Resolutions Photo via Shutterstock
The Art of Setting Business Resolutions for the New Year
View full post on Small Business News, Tips, Advice – Small Business Trends
Dec 30th
The Five Most Engaging Podcasts of the Year
This content from: Duct Tape Marketing
I’ve been recording podcast interviews since some time in 2005 and it’s one of my favorite things to do. The show has opened some pretty cool doors and allowed me to meet some very cool people.
This year I met the likes of Harvey MacKay, Stephen Pressfield, Eric Reis, Derek Sivers, Kevin Kelly and Hugh MacLeod through my podcast and reconnected with old friends such as Seth Godin, Guy Kawasaki, Chris Brogan, David Meerman Scott, Peter Shankman and Scott Ginsberg.
The following five episodes make up what you my readers called my most engaging shows of the year.
This week’s guest on the Duct Tape Marketing Podcast is Derek Sivers, founder of CDBaby and author of Anything You Want 40 Lessons (When you buy any version of the book you can grab 200 musical downloads as a gift from Derek too!)
My good friend David Meerman Scott stopped by the Duct Tape Marketing Podcast recently to talk about the release of the 3rd Edition of his mega best selling book The New Rules of Marketing and PR. This book changed the way many people think about marketing and has remained on many a “must read” list since it was first released.
For this week’s episode of the Duct Tape Marketing Podcast I grabbed a few minutes with Chris Brogan. Chris is the founder of Human Business Works, writes and speaks on all things related to social media and is a documented Google Plus fanboy.
The creation and distribution of content has become such a significant aspect of effective marketing that it requires a high place in the strategy conversation in most every business.
Some might go as far as to suggest content marketing has become the most effective way to build a business.
When I want to make marketing extremely easy to understand, I sit small business owners down in front of the above graphic and have them fill in some process, touchpoint, campaign, product of service in each of the seven blanks. The idea behind this graphic I call the Marketing Hourglass is that marketing is no longer a hunt and close business, it’s a be found, build trust, nurture, wow and refer business.
View full post on Small Business Marketing Blog from Duct Tape Marketing
Dec 30th
Supporting small business was among the top economic stories of the year, and the rise in lending to those growing companies was the most important development in 2011.

It’s a story we saw developing since the credit crunch tightened the spigots on funding for small businesses. When the big banks said no, small banks and non-bank lenders increasingly said yes. Over the course of 2011, big banks rejected loan applications about 90 percent of the time. Smaller banks approved nearly half of small business funding requests, while alternative lenders granted approvals more often than not.
Many people ask me, “Who are the alternative lenders?” They are comprised of credit unions, CDFIs, micro lenders and accounts receivable financers.
Credit Unions
A credit union is a cooperative, not-for-profit financial institution owned and controlled by its members. Credit unions are established and operated for the purpose of promoting thrift and providing credit at competitive rates and other financial services to their membership. They are locally focused and lend at reasonable rates, which accounts for their tremendous growth in small business lending in 2011.
Credit unions are becoming more aggressive in soliciting deposits and are seeking to double the 12.5 percent cap on small business lending set by the government. The National Association of Federal Credit Unions (NAFCU) provides a list of its members online.
Community Development Financial Institutions (CDFI)
Community Development Financial Institutions are financing entities that have a primary mission of community development. Established by the Reigle Community Development and Regulatory Improvement Act of 1994, CDFIs are certified by the Treasury Department, which provides funds to them through a variety of programs. Biz2Credit has helped numerous small business owners in New York to get funding from the New York Business Development Corporation (NYBDC).
The organization helps provide term loans to small businesses that sometimes are unable to meet the requirements for traditional financing. In many cases the financing incorporates multiple participations, SBA guarantees, flexible amortization and long-term payouts.
NYBDC also manages the Empire State Certified Development Corporation (“The 504 Company”), which is licensed by the Small Business Administration (SBA) to provide SBA 504 Loans that are designed to stimulate economic development and spur job creation for eligible New York State businesses.
Micro Lenders
Micro lenders provide small loans designed to spur entrepreneurship in economically disadvantaged areas. Often they are granted to women and minority entrepreneurs and to companies that have been established in economic empowerment zones. Often the startup businesses in these neighborhoods are created by individuals who lack collateral or a long credit history and therefore are unable to meet even the most minimal qualifications of traditional creditors.
ACCION USA is a microfinance organization that lends with the mission of empowering business owners with access to working capital and financial education. ACCION offers business loans up to $50,000 and financial education throughout the U.S. and specializes in working with small business owners who cannot borrow from the bank due to business type, a short length of time in business, or an insufficient credit history.
Accounts Receivable (AR) Lenders
Accounts Receivable (AR) financers — often known as “factors” — purchase a company’s accounts receivable, at a discount, to provide them with working capital when they need it. With factoring, financing is provided to the seller of the accounts in the form of a cash “advance,” often 70-85% of the purchase price of the accounts. The balance of the purchase price is paid upon collection, often as a percentage of credit card transactions. Interest rates generally are higher with factoring.
However, the lender is assuming a higher level of risk, which justifies the return. Many times, small business owners who have little or no credit history or who need a lot of money quickly turn to AR financers. In the past few months, my company has connected a number of entrepreneurs with lenders such as Cash Advance Network (CAN), the largest lender in this category.
In November, so-called alternative lenders approved 62 percent of small business funding requests in November, a rise from the 61.8 percent during October, according to the Biz2Credit Small Business Lending Index, an analysis of 1,000 loan applications.
Among alternative lenders, credit unions granted 57 percent of small business funding requests, up from 56.6 percent in October. Meanwhile, loan approvals by small banks were 47 percent in November and approvals by large banks reached 10 percent in November — for the first time since April.
Overall, I believe optimism is returning in the credit marketplace. We have seen a steady increase in loan applications, a good sign for the economy. We can all hope that this momentum in the fourth quarter of 2011 bodes well for the coming year.
Money Story Photo via Shutterstock
Small Business Story of the Year: The Rise of Alternative Lending
View full post on Small Business News, Tips, Advice – Small Business Trends
Dec 28th
The Greatest Hits of the Entire Year
This content from: Duct Tape Marketing
For this year end post I thought I would rummage through the entire stock of posts from the year and pick 11 for 2011. I picked the top 11 that you the readers reacted to most through your tweets, likes, comments and shares.
Lists and how to info are still very popular, social media topics still draw lots of links and this year you responded to some of my more personal musings about purpose and meaning in business.
I love what I do and particularly love the interaction I have with you my readers.
Keep letting me know both when I lift you up and let you down and we’ll all try to figure this thing out together.
Peace! – John

1) – Work as Craft
Owning a business is a beautiful thing; a thing done quite often, not for riches, but to fulfill a dream or carry out a passion for doing something. Read More Here
2) – The Complete Small Business Marketer’s SEO Toolkit
Business owners and marketers don’t necessarily need to become SEO experts, but they do need to equip themselves with enough knowledge, data and access to simple SEO tools to allow them to understand how and why one site ranks higher over another, what’s holding a site back and the most important ways to quickly analyze any page they land on. Read More Here

3) – 5 Practical Tips for Getting More from Facebook
As the importance of Facebook as small business marketing tool continues to grow it’s important to adapt your marketing behavior in ways that allow you to gain practical benefits from the way people are choosing to use social media. Read More Here
4) – The Single Most Powerful Use of Social Media for Small Business
I get asked all of the time for tips on simple ways to use social media in a small business that don’t require vast amounts of time. Read More Here

5) – 7 Characteristics of a Real Life Marketing Strategy
In my opinion, developing and executing an effective marketing strategy is the most important job of any marketer and failure to do so is the single greatest threat to creating anything that looks and feels like business building momentum.Read More Here
6) – 5 Types of Content That Every Business Must Employ
The creation and distribution of content has become such a significant aspect of effective marketing that it requires a high place in the strategy conversation in most every business. Read More Here

7) – Begin With the Customer Experience in Mind
When most businesses create a new product or service offering they initially develop the attributes of the product or service. Makes sense, you don’t have anything to sell unless you create something people want to buy. Read More Here
8 – 7 Reasons Why Your Business Is Stuck
Ever feel like you’re in a rut. Or worse, that you keep pushing that boulder up the hill, all Sisyphus like, only to watch it roll back down, feeling that you are destined to repeat this throughout eternity. Read More Here

9) – The 4Ps of a Fully Alive Business
Back in the early 1960′s the American Marketing Association coined the term the “Four ‘P’s” as a way to describe the essential elements of the marketing mix. >Read More Here
10) – 5 Things You Must Do To Sell To a Small Business Owner
Small business owners are an odd lot. I can say this without judgment because I am one. >Read More Here

11) – 5 Ways To Make An Email Newsletter Your Best Sales Tool
No matter how enamored you may be with social media, email still outpunches just about every tool out there when it comes to cost effective lead conversion. Read More Here
View full post on Small Business Marketing Blog from Duct Tape Marketing
Dec 19th
For a few years now, small business owners have been waiting for the long-discussed economic recovery to finally happen. While these owners certainly look forward to the uptick in business, stronger top-line revenues and improved profitability could also spur them to finally consider selling their businesses. The fact remains that many proprietors still see their business’s current value as too low to plan a financially successful exit.

We’ve seen some slight improvements in the business-for-sale market recently, but not enough to cause a significant jump in the number of businesses for sale. Many sellers who’ve been waiting for the right time to exit have weathered the downturn and are now ready to sell.
Will 2012 be the year to do it?
The short answer is “perhaps.” BizBuySell’s quarterly insights data continues to show year-over-year increases in the number of closed transactions reported (although these are still down 30 to 40 percent compared to the boom in late 2007 and early 2008). Banks continue to slowly improve lending options, and both sellers and buyers are more aware of financing solutions to help close a deal. So with some optimism ahead, what should potential sellers be doing to prepare?
Start Planning Now
Business buyers are going to do their research before signing off on a sale. That means as the seller, you need to prove your business is valued correctly. First on the list is to review and set straight all your financial records. Be able to provide at least three years of documents, including tax returns, expense records and key data like customer lists and lease agreements. These will not only support your asking price, but also help bolster the buyer’s confidence that you, the current owner, have operated a well-managed business. Eliminating any ongoing business concerns will also help build this confidence. Issues like short-term leases, a reliance on one or a few key customers, and pending legal issues can endanger the sale; they should be resolved before listing your business for sale.
Remember to keep up the physical elements of your business as well. When a potential buyer visits, the physical appearance of your building or equipment will make a big impression. If it appears that the business assets need updating, the buyer will likely use that as a reason to lower the offer. So make sure to clean up, upgrade inside and out, and invest in any building or equipment improvements you’ve been considering. The less work a new buyer has to put in, the more you can expect from your final selling price.
Research the Market
Knowing where your business stands in the market will be the key to setting an effective asking price. No one wants to undervalue their business and end up netting less money than it is really worth. On the other hand, being too confident and asking for a price well above the actual value (or the value of comparable businesses) will result in a long, drawn out sales process. The economy is showing signs of improvement, a 0.4 percent decrease in unemployment for November 2011, and business values are beginning to rise, but don’t make the mistake of asking pre-recession prices. Buyers will often have no problem paying for a strong business, but they will still scoff at overvalued listings.
So how do you find the right price? The best way is to simply compare your business to others. Do some research for similar businesses for sale. Business-for-sale marketplaces allow you to search businesses by industry, size and location. Finding what comparable business are listed and have sold for recently will be a good starting point in setting the price of your business. You can also purchase a low-cost valuation report from BizBuySell (Disclosure: I am the Group General Manager of BizBuySell) which will allow you to see the results (selling price and multiples of cash flow and revenue that the businesses sold for) of recently sold businesses in your industry and location. These can provide great insight into the best estimated value of your small business.
Bottom line, be honest with yourself. Go over financials and determine what buyers will notice. If revenue or profits are down, take that into consideration. Your overall pricing goal should be to attract multiple buyers, creating maximum demand and an auction-like atmosphere. Overpricing your business will kill any chances of that happening.
Spread the Word
After you determine a fair listing price, the next step is to find potential buyers. As the economy improves, this will prove even more essential. With more business owners looking to sell and more buyers on the market due to ongoing high unemployment and increased bank lending, grabbing the attention of potential buyers will be tougher than ever. Business owners who can show buyers that their business is superior to the competition should enjoy a successful sales process and outcome.
The best way to do that is to hire an experienced business broker to help you market the business. Check references to make sure the broker is accomplished in selling businesses in the area and in your industry. Also, make sure to investigate references outside of the ones he or she provides.
If you choose not to hire a broker, be aggressive with your marketing plans. Post your listing on websites to reach buyers actively searching for businesses to buy. Also utilize your trade association and appropriate trade publications who might run the information. And finally, don’t forget to reach out to your network of family, friends and work contacts who might know of interested buyers. If maintaining confidentiality about your potential business sale is important to you, then a business broker may be your best option to successfully market your business while keeping the sale under wraps.
Expect to Offer Financing
We’ve noted that the economy is improving but banks still almost always require seller financing as part of any deal they fund. This means you won’t simply be handed a large check and be done with the sale. Most likely, you’ll get some portion of the sale amount upfront and the rest (likely 20 to 40 percent) will be paid over time, with interest. The upshot is that you will remain connected to your business after sale helping to ensure a smooth transition. This is usually a three- to 12-month period where you effectively transition the operations to the new owner and help train him or her how to be successful managing the business. Potential buyers will also be encouraged to hear you’re willing to stay on. They’ll be more likely to make an offer, and you’ll be able to make sure the buyer continues to turn a profit, ensuring they can make the long-term payments.
If you’ve been considering a sale in 2012, take your time and do it right. Plan ahead, research your market and stand out from the competition. Knowing the sales process is half the battle. With proper preparation, you can ensure a stress free transition and a financially successful exit from your business.
Image from Andy Dean Photography/Shutterstock
Will 2012 Be the Year to Sell Your Small Business?
View full post on Small Business News, Tips, Advice – Small Business Trends
Dec 16th
“True genius sees with the eyes of a child and thinks with the brain of a genie” ~ Puzant Kevork Thomajan
Another year has flown by in lightening speed,
We keep navigating the storms and re-evaluating our needs.
So many challenges yielding so many solutions,
It’s all came down to faith and execution.
Life has shown me so many amazing things,
That I am resilient and a survivor, with a strong set of wings.
I’m thankful and grateful for all of your kindness,
You’ve encouraged me on through moments of blindness.
Twenty-eleven was a wonderful year,
For opening doors and moving through fear.
I’ve learned to trust more in my intentions,
That the universe will move me in the right direction.
Making new connections and strengthening the old,
Defying the odds with abounding hope.
Ordinary people doing extraordinary things,
Persevering and soaring and thriving within.
Welcome twenty-twelve, I’m taking you in stride,
Continuing to build my humility and pride.
Let’s go for everything that we want and need.
Let’s go for it now, with gusto and speed.
I’m wishing you health and happiness too,
A New Year full of wow and can do!
Always have hope and optimism too,
That each day has something special for you!
Wishing my SmallBizTrends.com family a Happy New Year!
A New Year Full of Optimism and Hope!
View full post on Small Business News, Tips, Advice – Small Business Trends
Dec 14th
Vision is the ability to plan for the future based on everything that you have learned so far. But if you don’t know what you want, then it’s hard to plan for it — regardless of intellect or ability.
What do you want? We’re facing the new year, again. And I can’t help but wonder – are you any closer to that dream?

Simple Questions
Vision is simpler than we think.
It’s seeing the future — based on what you saw yesterday, what you see today and what you imagine for tomorrow. And if you have the foresight to benefit from the team around you, then you are really on to something.
Planning doesn’t have to be complicated, but it has to take place — consistently. And you don’t have to wait to the new year to do it, but you do have to do it — religiously, because “shooting from the hip” may get you started, but it can’t sustain a business beyond your lifetime.
What do you see, do and expect?
Vision is not only the ability to see, it’s also our strategy for doing something about what we see, and our right to expect a new future because of those actions.
Take the time to jot down your three biggest lessons from this year. Be aware of how you learned those lessons. What price did you pay to know what you know?
For some, these lessons will be top of mind.
For others, you’ll have to dig a little. To help you unearth your hidden lessons, record your three biggest successes and failures of the year. You can learn from everything, so write them down, because even the mistakes carry insights if we pay attention.
Beside the failures, write down what you learned and three things you can do to keep them from happening again.
Beside the successes, write down
This exercise is a jumping-off point.
If you discover the lessons, you can build something stronger in the new year — one day, one deliberate action at a time.
Vision Photo via Shutterstock
A Simple Vision: Planning for the New Year
View full post on Small Business News, Tips, Advice – Small Business Trends
Dec 10th
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Dec 7th
The new year is almost upon us. What are your plans? A new plan for the new year with its new opportunities ahead may be in order. Here are some things you may wish to take into consideration.
Your annual marketing plan for the New Year. Ring in the New Year by creating a new marketing plan. What’s on your agenda? What are you planning to do with your business in the coming year? Small Business Marketing Tools
Protecting your small business site from phisher attacks. Large or small, your business Website can be susceptible to online attacks. Fortunately there are protections for even the smallest Webpreneurs. Noobpreneur.com
How is the sales process like finding your way? David Brock imagines a scenario in which you land in an unknown city and must find your way without a GPS. This is like the sales process. How can you help your customers find their way? Partners in Excellence
Deconstructing direct mail. Josh Grillo does a post mortem of a direct sales letter to give you a look at what your own direct mail marketing should look like. How effective are your sales letters and how could you make them work better? Dirty Marketing Secrets
How truthful is your brand? Some people may not consider truthfulness in branding important, but chances are your customers will. Here’s a debate on the topic arguing for a better way. Bloggertone
Online sales tax plan could hurt small business. Amazon supports a plan that would have online retailers scrambling to collect tax for appropriate states and other municipalities, but small business online retailers say the plan is not fair to them. WSJ
The case for crowd-funding. Raising money for small business has always been challenging. Now there’s a new method that’s getting a lot of attention and seems to be a hot news trend. What is it and how can your business get involved? You’re the Boss
Seven things your startup must know to survive. Startups have always involved risk, it’s true, but perhaps never quite the kind they face today. The small business startup faces an environment much different than what entrepreneurs have been used to in the past. How will you cope? Startup Professionals Musings
The path every small business leader must avoid. This is not the way to run a small business with employees. In fact, if you follow the scenario laid out here, you will most probably loose your best people in the process. Be warned. Your company can only be as good as your leadership. Expert Business Advice
What’s Your Annual Marketing Plan for the New Year?
View full post on Small Business News, Tips, Advice – Small Business Trends